Open tijosh opened 4 years ago
c-shultz
commented
4 years ago It's not to say that we shouldn't handle this more gracefully, but I'm curious what the use case would be for AvaTax plus WooCommerce Shipping & Tax automated taxes both being enabled at the same time?
Do you know if there's a valid reason for this setup, @tijosh?
tijosh
commented
4 years ago @c-shultz Agreed, there is no good reason to have both active. It can happen by accident, though, and it’s not always clear that “Enable Automated Taxes” is strictly limited to WooCommerce Taxes. A common misconception is that it functions more like a general on/off switch for taxes site-wide (such as the option at Settings > General).
katinthehatsite
commented
3 years ago @c-shultz We have one more customer who seems to have a very similar issue but processing orders through REST API with both WooCommerce Services and AvaTax enabled. This is the error that they are getting:
`2021-02-09T19:11:03+00:00 CRITICAL Uncaught Error: Call to a member function get() on null in /srv/htdocs/wp-content/plugins/woocommerce-services/classes/class-wc-connect-taxjar-integration.php:782 Stack trace:
thrown in /srv/htdocs/wp-content/plugins/woocommerce-services/classes/class-wc-connect-taxjar-integration.php on line 782`
Does it look like they are affected by the same issue or is this something entirely different? Thanks!
Reference: 3726589-zen
c-shultz
commented
3 years ago @katinthehatsite ,
It could definitely be a similar or related issue. I would suggest they deactivate Avatax or deactivated automated taxes (which is powered by WooCommerce Tax). We can't make any guarantee about these two plugins being compatible, since they are both implementing automated tax functionality.
igotdes
commented
3 years ago This looks to be the same issue in #3885461-zen. I've followed the suggestion above and asked the user to choose between AvaTax and WooCommerce Tax.
Description
When WooCommerce Shipping & Tax is active with “Enable automated taxes”, and AvaTax is also active and calculating taxes, WooCommerce Subscriptions renewals cause the site to throw a critical error and do not complete.
Steps to Reproduce
On Holdwith associated renewal order inPending Paymentstatus.If WooCommerce Tax automated taxes are disabled, the error is not thrown.
Screenshots
Additional details
Stack Trace
``` CRITICAL Uncaught Error: Call to a member function get() on null in /srv/htdocs/wp-content/plugins/woocommerce-services/classes/class-wc-connect-taxjar-integration.php:781 Stack trace: #0 /wordpress/core/5.5.3/wp-includes/class-wp-hook.php(287): WC_Connect_TaxJar_Integration->append_base_address_to_customer_taxable_address(Array) #1 /wordpress/core/5.5.3/wp-includes/plugin.php(206): WP_Hook->apply_filters(Array, Array) #2 /srv/htdocs/wp-content/plugins/woocommerce-avatax/includes/class-wc-avatax-order-handler.php(1119): apply_filters('woocommerce_cus...', Array) #3 /srv/htdocs/wp-content/plugins/woocommerce-avatax/includes/class-wc-avatax-order-handler.php(1068): WC_AvaTax_Order_Handler->get_taxable_address(Object(WC_Order)) #4 /srv/htdocs/wp-content/plugins/woocommerce-avatax/includes/integrations/class-wc-avatax-integrations.php(146): WC_AvaTax_Order_Handler->is_order_taxable(Object(WC_Order)) #5 /wordpress/core/5.5.3/wp-includes/class-wp-hook.php(287): WC_AvaTax_Integrations->recalculate_renewal_taxes(Object(WC_Order), Object(WC_Subscription)) #6 /wordpress/core/5.5.3/wp-includes/plugin.php(206): WP_Hook->apply_filters(Object(WC_Order), Array) #7 /srv/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/wcs-renewal-functions.php(38): apply_filters('wcs_renewal_ord...', Object(WC_Order), Object(WC_Subscription)) #8 /srv/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wc-subscriptions-manager.php(116): wcs_create_renewal_order(Object(WC_Subscription)) #9 /srv/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wc-subscriptions-manager.php(89): WC_Subscriptions_Manager::process_renewal(3205, 'active', 'Subscription re...') #10 /wordpress/core/5.5.3/wp-includes/class-wp-hook.php(287): WC_Subscriptions_Manager::prepare_renewal(3205) #11 /wordpress/core/5.5.3/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #12 /wordpress/core/5.5.3/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #13 /srv/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/admin/class-wcs-admin-meta-boxes.php(189): do_action('woocommerce_sch...', 3205) #14 /wordpress/core/5.5.3/wp-includes/class-wp-hook.php(287): WCS_Admin_Meta_Boxes::process_renewal_action_request(Object(WC_Subscription)) #15 /wordpress/core/5.5.3/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters('', Array) #16 /wordpress/core/5.5.3/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #17 /srv/htdocs/wp-content/plugins/woocommerce/includes/admin/meta-boxes/class-wc-meta-box-order-actions.php(137): do_action('woocommerce_ord...', Object(WC_Subscription)) #18 /wordpress/core/5.5.3/wp-includes/class-wp-hook.php(287): WC_Meta_Box_Order_Actions::save(3205, Object(WP_Post)) #19 /wordpress/core/5.5.3/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #20 /wordpress/core/5.5.3/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #21 /srv/htdocs/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-meta-boxes.php(220): do_action('woocommerce_pro...', 3205, Object(WP_Post)) #22 /wordpress/core/5.5.3/wp-includes/class-wp-hook.php(289): WC_Admin_Meta_Boxes->save_meta_boxes(3205, Object(WP_Post)) #23 /wordpress/core/5.5.3/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters('', Array) #24 /wordpress/core/5.5.3/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #25 /wordpress/core/5.5.3/wp-includes/post.php(4260): do_action('save_post', 3205, Object(WP_Post), true) #26 /wordpress/core/5.5.3/wp-includes/post.php(4354): wp_insert_post(Array, false) #27 /wordpress/core/5.5.3/wp-admin/includes/post.php(419): wp_update_post(Array) #28 /wordpress/core/5.5.3/wp-admin/post.php(227): edit_post() #29 {main} thrown in /srv/htdocs/wp-content/plugins/woocommerce-services/classes/class-wc-connect-taxjar-integration.php on line 781 ```System Status
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WooCommerce 4.6.1 WooCommerce Box Office: by WooCommerce – 1.1.29 – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Brands: by WooCommerce – 1.6.20 – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Checkout Field Editor: by WooCommerce – 1.5.36 (update to version 1.5.37 is available) – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Composite Products: by SomewhereWarm – 7.0.6 (update to version 7.1.1 is available) – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Conditional Shipping and Payments: by SomewhereWarm – 1.8.6 WooCommerce Customer/Order/Coupon CSV Import Suite: by SkyVerge – 3.9.0 (update to version 3.9.1 is available) – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Customer/Order/Coupon Export: by SkyVerge – 5.0.13 (update to version 5.1.2 is available) – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Deposits: by WooCommerce – 1.5.5 – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Distance Rate Shipping: by Automattic – 1.0.26 – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Dynamic Pricing: by Lucas Stark – 3.1.21 (update to version 3.1.22 is available) – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce FedEx Shipping: by WooCommerce – 3.4.32 (update to version 3.4.33 is available) – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Gift Cards: by SomewhereWarm – 1.5.1 WooCommerce Gravity Forms Product Add-Ons: by Lucas Stark – 3.3.15 (update to version 3.3.16 is available) – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Local Pickup Plus: by SkyVerge – 2.8.2 (update to version 2.9.2 is available) – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Memberships: by SkyVerge – 1.18.0 (update to version 1.19.2 is available) – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Min/Max Quantities: by WooCommerce – 2.4.19 (update to version 2.4.20 is available) – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Mix and Match Products: by Kathy Darling – 1.9.11 (update to version 1.10.4 is available) – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce One Page Checkout: by Automattic – 1.7.9 – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Payments: by Automattic – 1.6.0 WooCommerce Payments Dev Tools: by Automattic – – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.0 – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Points and Rewards: by WooCommerce – 1.6.37 (update to version 1.6.39 is available) – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Pre-Orders: by WooCommerce – 1.5.28 (update to version 1.5.29 is available) – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Product Add-ons: by WooCommerce – 3.1.0 – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Product Bundles: by SomewhereWarm – 6.4.1 (update to version 6.4.2 is available) WooCommerce Product CSV Import Suite: by WooCommerce – 1.10.36 (update to version 1.10.37 is available) – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Product Finder: by WooCommerce – 1.2.16 – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Product Vendors: by WooCommerce – 2.1.43 – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Royal Mail: by WooCommerce – 2.5.31 – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Shipment Tracking: by WooCommerce – 1.6.26 – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Smart Coupons: by StoreApps – 4.8.0 (update to version 4.12.0 is available) – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Square: by WooCommerce – 2.2.4 WooCommerce Stamps.com API integration: by WooCommerce – 1.3.20 (update to version 1.3.21 is available) – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Store Credit: by Themesquad – 3.2.2 (update to version 3.3.0 is available) – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Stripe Gateway: by WooCommerce – 4.5.3 – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Subscriptions CSV Importer and Exporter: by Prospress Inc – 2.1.0 – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Subscriptions Gifting: by WooCommerce – 2.1.1 – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Table Rate Shipping: by WooCommerce – 3.0.29 (update to version 3.0.30 is available) – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce UPS Shipping: by WooCommerce – 3.2.29 – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce USPS Shipping: by WooCommerce – 4.4.47 (update to version 4.4.48 is available) – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Variation Swatches and Photos: by Lucas Stark – 3.1.2 – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce WishLists: by Lucas Stark – 2.2.2 – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce Xero Integration: by WooCommerce – 1.7.33 – Installed version not tested with active version of WooCommerce 4.6.1 WordPress.com Editing Toolkit: by Automattic – 2.8.3 WordPress Importer: by wordpressdotorg – 0.7 WordPress Version Info: by alpipego – 1.2.1 WP All Import: by Soflyy – 3.5.6 WP Crontrol: by John Blackbourn & crontributors – 1.8.5 WP Mail Logging: by MailPoet – 1.9.7 ### Dropin Plugins (2) ### advanced-cache.php: advanced-cache.php object-cache.php: Memcached ### Must Use Plugins (2) ### Health Check Troubleshooting Mode: by – 1.7.2 WP.com Site Helper: by – ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: accommodation-booking (accommodation-booking) auction (auction) booking (booking) bundle (bundle) composite (composite) external (external) grouped (grouped) mix and match (mix-and-match) paywall (paywall) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) variation (variation) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Shop base: #16 - /shop/ Cart: #17 - /cart/ Checkout: #18 - /checkout/ My account: #19 - /my-account/ Terms and conditions: #576 - /terms-and-conditions/ ### Theme ### Name: Storefront Version: 2.8.0 Author URL: https://woocommerce.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ### Subscriptions ### WCS_DEBUG: ✔ No Subscriptions Mode: ✔ Live Subscriptions Live URL: https://storetijosh5647382910.blog Subscription Statuses: wc-active: 6 wc-expired: 1 wc-pending-cancel: 2 wc-pending: 1 wc-on-hold: 15 wc-cancelled: 3 WooCommerce Account Connected: ✔ Yes Active Product Key: ❌ No Report Cache Enabled: ✔ Yes Cache Update Failures: ✔ 0 failure ### Store Setup ### Country / State: United States (US) — Idaho ### Subscriptions by Payment Gateway ### Cash on delivery: wc-on-hold: 1 other: wc-active: 3 wc-cancelled: 1 wc-on-hold: 3 wc-pending-cancel: 1 wc-cancelled: 2 wc-on-hold: 8 wc-pending-cancel: 1 ### Payment Gateway Support ### Cash on delivery: products ### Action Scheduler ### Canceled: 6 Oldest: -0001-11-30 00:00:00 +0000 Newest: -0001-11-30 00:00:00 +0000 Complete: 3,275 Oldest: 2020-10-05 06:00:35 +0000 Newest: 2020-11-05 03:17:05 +0000 Failed: 216 Oldest: 2020-09-02 21:30:44 +0000 Newest: 2020-10-16 18:38:28 +0000 Pending: 23 Oldest: 2020-11-05 03:17:12 +0000 Newest: 2020-11-30 16:31:46 +0000 ```