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Automattic / woocommerce-subscriptions-core

Subscriptions core package for WooCommerce
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Cannot re-subscribe to a variable subscription properly #423

Closed webthread closed 1 year ago

webthread commented 1 year ago

Describe the bug

  1. User signs up for a variable subscription
  2. Subscription lapses or is cancelled
  3. User wants to sign up to a different variation of that subscription, not possible as the only option is to resubscribe to the previous variation of the subscription. You have manually delete the cancelled subscription/s to allow them to select one of the variations on the subscription.
  4. This message is also incorrectly displayed "You have already subscribed to this product and it is limited to one per customer. You can not purchase the product again." This shows whether or not limit purchases to 1 item per order is selected.

Expected behavior

Once a variable subscription lapses, you should be able to sign up for any of the other variations of that product, not just the previously purchased one.

Actual behavior

You can only resubscribe to the previous variable, no variations are shown on the product page

Product impact

WooCommerce Subscriptions > Variable subscriptions

csmcneill commented 1 year ago

Howdy @webthread! Is the Limit subscription functionality at Product data > Advanced set to One of any status for the "Full Membership" product in the image you shared?

webthread commented 1 year ago

Hi @csmcneill I'm so sorry you are 100% correct. The only bug is my ability to go through the settings carefully... please delete or close this issue.