Does not allow following & posts not appearing in Mastodon

remouk commented 2 weeks ago

Quick summary

I installed ActivityPub on my blog which is hosted on Wordpress.com (business) : https://danstonchat.com/ I chose blogwide account (no author pages/ActivityPub accounts).

When searching for the account (@danstonchat.com@danstonchat.com), it appears. It's missing the logo but the other informations are there.

When someone tries to follow it , it doesn't work. The requests to follow are sent but not "allowed".

I tried with my own account on the https://piaille.fr/ instance. It doesn't work.

In the "followers" page (in WordPress admin), the list is empty.

When I post, nothing appears on Mastodon. Weird thing: someone did share a link to one of the post, and now it appears on the account page.

Steps to reproduce

Go to you Mastodon (any ActivityPub?) instance
Search for @danstonchat.com@danstonchat.com
Try to follow it

What you expected to happen

You should be allowed to follow
Posts should appear on your timeline

What actually happened

Nothing

Impact

All

Available workarounds?

No and the platform is unusable

Logs or notes

No response

pfefferle commented 2 weeks ago

Hey @remouk 👋

where do you host your site? Maybe it is an issue with mod_rewrite?

https://blog.rac.me.uk/2022/11/10/activitypub-for-wordpress-how-to-fix-modsecurity-to-make-it-work/

remouk commented 2 weeks ago

Hi @pfefferle ! :) I'm hosting on Wordpress.com (Business plan)

pfefferle commented 2 weeks ago

Hmmm! Ok, it should work there!!! Let me have a look!

pfefferle commented 2 weeks ago

@remouk do you use a security/firewall plugin?

remouk commented 2 weeks ago

Nope! Pretty standard stuff (jetpack/akismet...) and a few custom plugins to add favorites, reactions on posts and to colour the quotes (html formatting).

remouk commented 2 weeks ago

@pfefferle May I provide you anything useful? I'm stuck 😅 Thank you so much

pfefferle commented 1 week ago

May I ask what version of the plugin you use, because we had an issue in version 4.0.0!

mattwiebe commented 1 week ago

Really sorry about this @remouk - we are digging into this but it's not failing for any reasons that are immediately obvious.

You could also try deactivating all other plugins. None you have seem to conflict at first glance but this is a standard debugging move.

We'll keep digging in.

remouk commented 1 week ago

Thanks @pfefferle and @mattwiebe - the plugin is up-to-date (currently 4.1.1).

It's complicated to deactivate a plugin or something live, because there's a lot of users on my website. I will find the best moment to do so.

Is there a "fast" way to check if it works? Because when using a Mastodon instance, those actions seems to take quite some time.

mattwiebe commented 1 week ago

@remouk I'm still digging into this after eliminating some more possibilities.

Although it doesn't appear to be responsible for the Follow troubles, I'll also note that the Favorites plugin is throwing a lot of errors. If you don't absolutely need it, I would suggest deactivating that for sure.

Hope we have some good news for you soon!

mattwiebe commented 1 week ago

@remouk I got to the bottom of this in #996. While that fix has not yet been released in a plugin update, the benefits of being on WordPress.com is that I just went and applied the fix for you.

I just sent you a follow from my mattwiebe@mastodon.online account and it worked! 🎉

The next plugin release should have this fix in it, but again, you're already good to go.

remouk commented 1 week ago

@remouk I got to the bottom of this in #996. While that fix has not yet been released in a plugin update, the benefits of being on WordPress.com is that I just went and applied the fix for you.

I just sent you a follow from my mattwiebe@mastodon.online account and it worked! 🎉

The next plugin release should have this fix in it, but again, you're already good to go.

Thank you so much!! It seems to be working now! The only thing that seems to be missing is the profile picture. Do you have any idea about what should I do?

I will look into the Favorites plugin and replace it (it is an important feature to have). Thanks for pointing it out.

Really, a huge thank you, you made my day!! 🙏

remouk commented 1 week ago

Also I'm not sure the replies are gathered in WordPress as comments.

mattwiebe commented 1 week ago

Thank you so much!! It seems to be working now!

Awesome! Glad to get to the bottom of it for you.

The only thing that seems to be missing is the profile picture. Do you have any idea about what should I do?

We use your site icon, it looks to be working when I browse your profile on Mastodon?

Also I'm not sure the replies are gathered in WordPress as comments.

They may be caught in your comment moderation queue?

remouk commented 6 days ago

Thank you so much!! It seems to be working now!

Awesome! Glad to get to the bottom of it for you.

🙏

The only thing that seems to be missing is the profile picture. Do you have any idea about what should I do?

We use your site icon, it looks to be working when I browse your profile on Mastodon?

Ok cool! I guess there is an image cache on each Mastodon's instance, it doesn't appear on mine but I guess it will eventually!

Also I'm not sure the replies are gathered in WordPress as comments.

They may be caught in your comment moderation queue?

I double checked, posted a new comment to be sure, but no they do not appear anywhere. Any idea? :(

pfefferle commented 6 days ago

@remouk you seem to use a very special comment-system and you also have re-captchas on your site. Can you check if either the comment system and/or re-captcha is blocking comments from the fediverse?

remouk commented 6 days ago

@pfefferle Thank you for your rapid answer!! Now it works. 🎉

The re-captcha is only for user sign up / sign in, it's not a problem.

The comment system is wpDiscuz, it is still the WordPress comment system under the hood. It's only a coat of paint that changes the look & feel, and adds a few features (voting on comments and stuff like that...). I deactivated it and now it works!

I thought the ActivityPub reactions were pushed through the API or something like that. So I guess the comments are added through the native comment form? So changing the comment UI is not possible? Good to know when customizing the website.

Thanks again! You've been a huge help. 🙏

pfefferle commented 6 days ago

@remouk the comment is sent through the API! The ActivityPub plugin does not use any Comment-Forms! But ActivityPub uses WordPress core functions to save comments, likes and boosts. It might be possible, that the re-captcha plugin also hooks into wp_new_comment or wp_update_comment to verify it's captchas.

So long story short: It might be possible that plugins that are meant to handle front-end validations, might not differentiate if the comment really comes from the form or from another source like an API.

remouk commented 2 days ago

Thank you for taking the time to explain. :) And thanks again for your help! Have a good day!

Automattic / wordpress-activitypub