samjhamdy
commented
5 years ago Also reported in #2443578-zen. User is not seeing header video playing on Private site in Safari.
Closed azollafox closed 2 years ago
samjhamdy
commented
5 years ago Also reported in #2443578-zen. User is not seeing header video playing on Private site in Safari.
github-actions[bot]
commented
3 years ago This issue is stale because it has been 180 days with no activity. You can keep the issue open by adding a comment. If you do, please provide additional context and explain why you’d like it to remain open. You can also close the issue yourself — if you do, please add a brief explanation and apply one of relevant issue close labels.
cpapazoglou
commented
3 years ago This issue is still present.
I get an error in Safari Failed to load resource: Plug-in handled load. This happens with all Videos served directly from a private P2. I also get an error even in Chrome when trying to edit a video in media library of Calypso. I am not sure if these are related though.
Access to XMLHttpRequest at 'https://public-api.wordpress.com/rest/v1.1/videos/3xFfnR7f/playlist/dvd-master' from origin 'abrRw-p2' has been blocked by CORS policy: The value of the 'Access-Control-Allow-Origin' header in the response must not be the wildcard '*' when the request's credentials mode is 'include'. The credentials mode of requests initiated by the XMLHttpRequest is controlled by the withCredentials attribute.
VM1567 videopress-routes.min.js:2 GET https://public-api.wordpress.com/rest/v1.1/videos/3xFfnR7f/playlist/dvd-master net::ERR_FAILED=
VM1567 videopress-routes.min.js:2 VIDEOJS: ERROR: (CODE:4 MEDIA_ERR_SRC_NOT_SUPPORTED) The media could not be loaded, either because the server or network failed or because the format is not supported. Et {code: 4, message: "The media could not be loaded, either because the …rk failed or because the format is not supported."}Workaround: Adding the video with a video block, eventually uses video.wordpress.com which works as expected.
Related convo: pd8D2H-3j-p2#comment-20
github-actions[bot]
commented
2 years ago This issue is stale because it has been 180 days with no activity. You can keep the issue open by adding a comment. If you do, please provide additional context and explain why you’d like it to remain open. You can also close the issue yourself — if you do, please add a brief explanation and apply one of relevant issue close labels.
cuemarie
commented
2 years ago 📌 SCRUBBING : RESULT
📌 FINDINGS/SCREENSHOTS/VIDEO
Example
📌 ACTIONS
github-actions[bot]
commented
2 years ago Support References
This comment is automatically generated. Please do not edit it.
Steps to reproduce
What I expected
The video would play as it does in any other browser
What happened instead
An error screen shows. This goes away if the site is made public
(Image link: https://cld.wthms.co/vEKosx )
Browser / OS version
MacOS Mojave 10.14.3 Safari Version 12.0.3 (14606.4.5)
User reported there's also a problem on iPhones, but I haven't been able to test yet as I have Android. @senff did some testing with me on this in the #tickets Slack channel but reported that he couldn't get it to open and keep him logged in
Context / Source
The user reported it in #1916549-zen and I was able to reproduce along with @senff . I was able to reproduce this on my own test site with a video. When the site is set to private the video does not play on Safari. When I switch to public it's fine. I'm wondering if it's related to this other issue with the media library and private simple sites https://github.com/Automattic/wp-calypso/issues/25115 or to the new Safari privacy features.
user-report