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Automattic / wp-calypso

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Staging Domains: Changing from xyz123.wordpress.com to xyz123.wpcomstaging.com so soon after selecting the former is potentially confusing #36662

Open jblz opened 5 years ago

jblz commented 5 years ago

Steps to reproduce

  1. Starting at URL: /start
  2. Select an Online Store
  3. Choose a free .wordpress.com domain during singup
  4. Complete the flow
  5. Provide payment details and check out

...this also impacts the plugin / theme install flows as well.

What I expected

To be shown the domain I chose during signup (or at least informed that the domain had changed during the AT process)

What happened instead

My site was altered to have a .wpcomstaging.com domain suffix. The old one still works, but redirects to the staging domain and the staging domain is used throughout the UI

Browser / OS version

.

aleone89 commented 5 years ago

FYI the staging domains can't be crawled by search engines as detailed here: https://wpcomhappy.wordpress.com/2019/11/15/til-friday-november-15th-edition/#comment-24971

I suspect users should also be made away of this too.

aleone89 commented 4 years ago

Another report of potential confusion here: hc-18778752

aleone89 commented 4 years ago

I've had a report of this here: hc-21071519.

The user wanted to move back to the .WordPress.com domain, but I explained this isn't possible.

klimeryk commented 3 years ago

@aidvu, what do you think about the issue here? Semi-related issue here: https://github.com/Automattic/wp-calypso/issues/36301 I'm not sure how this flow looks right now, but I remember that we explicit tell the user how/when the subdomain will be changed, right?

aidvu commented 3 years ago

There's a warning now. 👍🏻 Can be closed.

kbrown9 commented 3 years ago

I don't see a warning in the ecommerce plan flow. These two flows did not display warning that the domain was changed:

aidvu commented 3 years ago

I don't see a warning in the ecommerce plan flow.

Interesting, and you are correct indeed. The Business and eCommerce plan differ, as the eCommerce plan purchase makes the site Atomic, while buying Business doesn't (user has to install a plugin or a theme, or choose to go Atomic in the Hosting Configuration in Calypso). Not sure if we can somehow plug in the current Warnings screen that we use for Business plans.