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Signup: Use more natural language in the domain name input prompt #37235

Closed apeatling closed 4 years ago

apeatling commented 4 years ago

In a user testing session Erhan struggled to understand what to type in the domains box on the domains step. "I just don’t know what to put in there".

Please watch the first minute "Choosing and Selecting a Domain" testing video (after theme activation) on this post: p58i-8d4-p2

Our existing prompt in the input box is not a great help "Enter a name or keyword" -- these are vague and keyword is technical.

Screen Shot 2019-10-31 at 11 58 03 AM

We should provide a more friendly prompt, and also include some examples based on the vertical they have selected in signup. For example, Ehran selected the "Cameras & Photography" vertical. The prompt could be:

Enter your preferred website address, or keywords like "photography", or "gallery"

ref: p58i-8d4-p2

jancavan commented 4 years ago

Our existing prompt in the input box is not a great help "Enter a name or keyword" -- these are vague and keyword is technical.

We should provide a more friendly prompt, and also include some examples based on the vertical they have selected in signup. For example, Ehran selected the "Cameras & Photography" vertical. The prompt could be:

Enter your preferred website address, or keywords like "photography", or "gallery"

Not the exact suggestions in this issue, but a related change: https://github.com/Automattic/wp-calypso/pull/37554

roo2 commented 4 years ago

@apeatling A very similar change was discussed in 37567 and implemented as a test. The wording was

"Type the domain you want here"

I'll look into whether the test can be deployed for everyone yet.