xpurichan
commented
3 years ago Semi related: https://github.com/Automattic/wp-calypso/issues/50509
Open xpurichan opened 3 years ago
xpurichan
commented
3 years ago Semi related: https://github.com/Automattic/wp-calypso/issues/50509
obenland
commented
3 years ago Screen Options and Help are Core features and contextual to the screen they appear in. I'm not sure I share the expectation of consistency for either—as you pointed out with Jetpack—screens added by third-party plugins will likely not offer any of the two.
The ? icon has been added now, providing a constantly available option to get help. Is that a satisfactory stop-gap solution until we get to further flesh out the FAB icon in wp-admin?
kdevnel
commented
3 years ago Just to add to this - in a specific case discussed here - p1627136650040200/1627134981.031100-slack-C03TY6J1A - we had no Screen Options toggle on the user list and user had to directly visit the WP Admin URL to update their local site URL with SSO turned off.
I believe we suggested restoring the "Advanced User Management" menu option instead of adding Screen Option where they wouldn't normally appear in WP Admin.
sguzovskaia
commented
3 years ago Adding a similar case: none of the pages are showing the "Screen Options" setting tab in the top-right corner with disabled Jetpack SSO for the customer with a ticket zen-4178686.
I had to give them the direct link to WP Admin Pages to access Classic Editor.
Nic-Sevic
commented
3 years ago Another case here where the user wasn't seeing the option on the pages or posts screens with sso off - 4241854-zd-woothemes
Some pages in the nav uni show the "Screen Options" setting tab and "Help" tab in the top-right corner of the page, but others do not.
Steps to reproduce the behavior
Pages which don't show either of these two tabs:
Pages that do show both tabs:
Pages missing one tab or the other:
This is just a rough grouping I've come up with to help us identify when/where these options will load.
What I expected to happen
More consistency on when these two tabs appear, particularly the "Help" tab which I would expect to dependably find everywhere. It does make sense to me that "Screen options" don't appear everywhere as I know that is page-specific.
As far as I am aware we intent to but the familiar "?" help icon in the bottom-right corner of the dashboard. If so I think it would be helpful to remove the "Help" tab in the top-right corner to avoid confusion. Additionally that tab is focused on self-hosted websites and wouldn't make sense for WPcom customers to see anyways.
What actually happened
The display of these two option tabs is inconsistent
Context
Team testing
Browser / OS version
N/A
Is this specific to the applied theme? Which one?
N/A
Does this happen on simple or atomic sites or both?
Both simple and Atomic.
Is there any console output or error text?
N/A
Level of impact (Does it block purchases? Does it affect more than just one site?)
Minor impact/confusion, particularly on where to obtain help from.
Reproducibility (Consistent, Intermittent) Leave empty for consistent.
Consistent
Screenshot / Video: If applicable, add screenshots to help explain your problem.
Missing from https://wordpress.com/home/ :
Present on https://DOMAINCOM/wp-admin/plugins.php :