Automattic / wp-calypso

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Nav Unification: Improve parity between Calypso & WP-Admin stats #51095

Open mrfoxtalbot opened 3 years ago

mrfoxtalbot commented 3 years ago

Since Nav Unification has removed access to wp-admin/index.php?page=stats, there are two small tweaks that would make the transition to wordpress.com/stats a little easier:

  1. Adding a redirection so that wp-admin/index.php?page=stats takes to wordpress.com/stats, instead of showing the following error
Screen Shot 2021-03-15 at 22 30 51
  1. Adding "All time" and "Best day ever" to the Calypso stats, as seen below:

Screen Shot on 2021-03-16 at 11:01:22

Aurorum commented 3 years ago

Adding "All time" and "Best day ever" to the Calypso stats, as seen below

Please forgive me if I'm misunderstanding, but I believe that most of those are already available under the Insights section. Would you suggest adding the missing data (I think that all-time comments and the number of views under "Best views ever" could both be added here) or making the entire box more prominent?

Screenshot_20210316-101004

synora commented 3 years ago

@mrfoxtalbot can confirm what you're requesting here?

mrfoxtalbot commented 3 years ago

I was not aware of the fact that those details were available on the "Insights" tab, my bad. I'm going go ahead and close this issue.

Aurorum commented 3 years ago

Would you suggest adding the missing data (I think that all-time comments and the number of views under "Best views ever" could both be added here)

I still think your issue raises a good point and that this may be worth implementing, by the way. :)

Aurorum commented 3 years ago

If that's something that'd be desired, I spun up #51116. Can just be closed if not. :)

mrfoxtalbot commented 3 years ago

Thank you!

mrfoxtalbot commented 3 years ago

The issue was two-part:

  1. Adding an “All time” stats section
  2. Adding a redirection to make sure wp-admin/index.php?page=stats redirected to wordpress.com/stats instead of showing a permissions error.

The first part was fixed, but the second one was not. I am going to reopen it to reconsider if we want to add this redirection.

Possibly related to https://github.com/Automattic/wp-calypso/issues/51381 ? cc @mmtr @JoshuaGoode

supernovia commented 3 years ago

One of our volunteers mentioned a stats page discrepancy in our feedback thread

I can no longer view my Sharing Stats or Akismet Stats in the Advanced Dashboard Pages. If I try to use the direct WP Admin links, I get a “this page does not exist” error.

She also mentions:

Count me as one of the users who wants the full drilled down information that appeared on the previous sharing stats pages, including not only number of shares per social network, but also which posts were shared, as is mentioned in the support doc

supernovia commented 3 years ago

A user complained in this thread that the newer Stats and Insights page is slow, and they don't like it. We can try to get more feedback on that if you're interested, but they did find the previous stats page more useful.

supernovia commented 3 years ago

More stats feedback from our feedback thread:

WP-Admin Stats is by far the most significant loss. The summary charts were particularly important to me. On a single page, there was a table that showed the page view totals for each month and year over the lifetime of the site, and another table showing daily and weekly totals, and percentage gains or losses vs. the previous weeks, for recent weeks.

marcuswisecaesar commented 3 years ago

The biggest difference that I recall is that you can click on "summary" and it will give you several charts. If I recall correctly, there's a chart of total views for every month since I began the blog (and a total of these for each year); one for average daily views for every month since I began the blog (and a total for each year); and total views for every day for the last month or so.These charts are all on the same page. I also prefer the look of it (but that's something that won't kill me if it can't be recovered.)

Source: 3850326-zen

supernovia commented 3 years ago

I went to check my stats today and got told that the stats page (which showed the graph for the last 30 days) no longer exists and I can no longer add a post with the Classic Editor.

I'm trying to get more specific feedback on which graph they are referring to here.

Source: a comment on a forums thread

Nic-Sevic commented 3 years ago

In the old Administrator stats, those gallery views were listed out in dropdown menus under the parent post. See the image below, which is a screen grab of the way the administrator stats looked before last week when the Administrator option was removed. The "+" under a Top Posts & Pages entry would dropdown and show you every gallery image viewed. This allowed me to see not only which of my posts were being viewed, but which galleries were being interacted with. This is the info I'd like to be able to access again in WordPress.

3855307-zen

Old Stat Interface
nagpai commented 3 years ago

28597112-hc

According to the user Sharing stats available under WP admin is missing

It was u der a tab that had Totals, Followersand shares within the WP as in dashboard and it was under a tab that said Shares....if that helps. It had a tally of what posts were shared in FB and Twitter....hopefully that helps

khristiansnyder commented 3 years ago

3858433-zen

Passing along some additional feedback from a customer that prefers the detailed old stats view:

Thank you, but I’ve already found the insights page and that’s not what I’m after. I want to be able to see all the data on a single page, monthly figures etc but also including the daily data for the past few weeks, with a weekly total and a % movement. As I mentioned in previous messages, I used to access the data via ...Has this page been removed? If so, the change is much more than simply making navigation easier.

this is very disappointing – a numerical summary rather than a graphical one is something I have come to rely on. Perhaps you could pass on my feedback to the decision-makers and request that they consider reinstating a table of statistics as previously available.

inaikem commented 3 years ago

Dropping a reference from #51252 here: 3851156-zen.

I have advised them we are working on this.

supernovia commented 3 years ago

Another stats complaint here:

Will these pages be restored? Or has this needless change just lost all my stats?

arcangelini commented 3 years ago

Another report here:

3873781-zen

JoshuaGoode commented 3 years ago

Add more recent interactions from the related issue at https://github.com/Automattic/wp-calypso/issues/51381

Another request in 28800282-hc

Another report in #28759706-hc Follow up here #3872283-zen

wprhunt commented 3 years ago

I've got another asking about getting access to share stats: 21645770-hc

chad1008 commented 3 years ago

Slightly different symptom that @mrfoxtalbot mentioned might be related:

When manually navigating to /wp-admin, the Stats by Jetpack module is still available (may need to be activated through Screen Options).

However, the module displays an empty white box with no actual data:

markup-2021-04-10-at-15 40 06

(screenshot courtesy of @rinazrina)

Expected If the module is available, the stats should display. Or, the module should be removed from sites where it isn't able to function.

The customer report I ran into was actually someone that has wp-admin saved as one of their browser's startup tabs, and they really like that dashboard. From that perspective, if displaying the stats here weren't possible, replacing them with a link to their WordPress.com Stats page would be preferable to simply removing the module.

rinazrina commented 3 years ago

User report for the issue mentioned by @chad1008 above: #9297870-hc

And I can reproduce it on my test Atomic sites.

NoHopeRadio commented 3 years ago

Hello, another user wanting to access Jetpack Advanced Stats hc-28290617, zen-3943080

inaikem commented 3 years ago

Sweeping feature requests for relevance. Looks good, keeping open.

daria2303 commented 3 years ago

Dropping a reference from #51252 here: 3851156-zen.

I have advised them we are working on this.

This user asking for update in 3978820-zd-woothemes

cpapazoglou commented 3 years ago

@daria2303 /wp-admin/index.php?page=stats is reinstated. You can let the User know that they can access that page directly.

While almost all stats are available in WordPress.com Stats page the Share stats tab (and page) is missing from WordPress.com & Atomic sites. They are only available in WPCOM simple sites WP Admin

I believe we should keep the Calypso Stats page in the sidebar and add the Share stats functionality. The preview is quite easy, the detailed view will need a new endpoint.

cpapazoglou commented 3 years ago

We can either keep Calypso Stats as canonical and add this feature or Keep WP Admin as canonical and add this feature to Atomic

obenland commented 3 years ago

Is this fixed by https://github.com/Automattic/wp-calypso/pull/52822?

mmtr commented 3 years ago

@obenland not yet, we still need to implement the Shared tracking on Atomic sites.

metabreakr commented 3 years ago

User is 4321551-zen asking about share stats no longer being available. They just went AT today.