Automattic / wp-calypso

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Atomic: Pages list not showing "Copy page" option even after Jetpack's "copy-post" module is on #51180

Open swoodipto opened 3 years ago

swoodipto commented 3 years ago

Steps to reproduce the behavior

  1. Go to 'My Site → Site → Pages'
  2. Click the 3-dots(•••) beside a page
  3. Please look for the "Copy page" option (looks as given below), it should be visible on Atomic sites: 78937485-79aeb600-7a65-11ea-8186-058bc5645baa
  4. Go to wp-admin/admin.php?page=jetpack_modules and turn on "Copy post" module and repeat steps 1 to 3, the option is still not visible in Calypso, tho it showing the "copy" option in WP Admin.

What I expected to happen

When the "Copy post" module is turned on, it should respect the Jetpack option and should show the "Copy page" option.

What actually happened

The option is not visible even after turning on "Copy post" Jetpack module.

I found a similar issue: #40995 but it was closed, as a result of this PR merge: #41337 - but still me, as well as a user is facing this issue on our Atomic site.

Tho @retnonindya and @kosiew tested this on their Atomic site, and it works fine on theirs and I am not sure why.

metabreakr commented 3 years ago

26056109-hc

Advised they use a plugin instead.

edwinho89 commented 3 years ago

29839516-hc

As workaround, we've redirected user to copy page from wp-admin dashboard instead.

I was not able to reproduce this by first creating a new simple site turning WoA (via hosting config)

When installing plugin for the first time, the "Copy Page" button goes missing right after. "Copy Posts" works just as expected.

hacchism commented 3 years ago

Another instance: 4271895-zen

Recommended using wp-admin post/page screen for now.

hacchism commented 1 year ago

Another instance: 5782721-zen

We have a similar issue here #56360 but that's related to a page builder plugin. This user has no page builder plugin(also, the issue is replicable even after disabling all user plugins).

github-actions[bot] commented 1 year ago

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Gustavo-Hilario commented 1 year ago

Another report: 6451729-zen

The user isn't using any third-party theme, and this still doesn't work after deactivating all of their plugins. I can't reproduce this issue on a test site. This issue seems to be inconsistent and happening on specific sites.

Gustavo-Hilario commented 1 year ago

Another case: 6417001-zen

The user has a third-party plugin activated, but the issue persisted after activating a WordPress.com theme and disabling all of their plugins.