Open swoodipto opened 3 years ago
26056109-hc
Advised they use a plugin instead.
29839516-hc
As workaround, we've redirected user to copy page from wp-admin dashboard instead.
I was not able to reproduce this by first creating a new simple site turning WoA (via hosting config)
When installing plugin for the first time, the "Copy Page" button goes missing right after. "Copy Posts" works just as expected.
Another instance: 4271895-zen
Recommended using wp-admin post/page screen for now.
Another instance: 5782721-zen
We have a similar issue here #56360 but that's related to a page builder plugin. This user has no page builder plugin(also, the issue is replicable even after disabling all user plugins).
Support References
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Another report: 6451729-zen
The user isn't using any third-party theme, and this still doesn't work after deactivating all of their plugins. I can't reproduce this issue on a test site. This issue seems to be inconsistent and happening on specific sites.
Another case: 6417001-zen
The user has a third-party plugin activated, but the issue persisted after activating a WordPress.com theme and disabling all of their plugins.
Steps to reproduce the behavior
wp-admin/admin.php?page=jetpack_modules
and turn on "Copy post" module and repeat steps 1 to 3, the option is still not visible in Calypso, tho it showing the "copy" option in WP Admin.What I expected to happen
When the "Copy post" module is turned on, it should respect the Jetpack option and should show the "Copy page" option.
What actually happened
The option is not visible even after turning on "Copy post" Jetpack module.
I found a similar issue: #40995 but it was closed, as a result of this PR merge: #41337 - but still me, as well as a user is facing this issue on our Atomic site.
Tho @retnonindya and @kosiew tested this on their Atomic site, and it works fine on theirs and I am not sure why.