Automattic / wp-calypso

The JavaScript and API powered WordPress.com
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Error Connecting Site to Facebook #51548

Open rosepajaroja opened 3 years ago

rosepajaroja commented 3 years ago

Steps to reproduce the behavior

  1. Go to 'Tools' and click 'Marketing'.
  2. Click on 'Connections' tab
  3. Click 'Connect' button next to 'Facebook.'
  4. Follow the prompts to login to Facebook.
  5. See error:

Alt text

  1. Click 'Close' and comes another error:

Alt text

What I expected to happen

Success message and WordPress.com will connect with Facebook.

What actually happened

Couldn't connect, and comes an error message.

Does this happen on simple or atomic sites or both?

Both - tested on both Simple and Atomic site

Screenshot / Video: If applicable, add screenshots to help explain your problem.

https://www.loom.com/share/8375acac8a4e4eac8946c33c9038d858

https://user-images.githubusercontent.com/15944096/177921327-5cf19e05-932b-4756-b07b-6586f9311e70.mp4


2 reports today: zd-3862957 hc-28714828

mrfoxtalbot commented 5 months ago

I just landed this issue and it looks it has not gotten any attention for a while.

@rosepajaroja, can you please confirm if you are still able to reproduce it?

Thank you!

rickmgithub commented 5 months ago

📌 REPRODUCTION RESULTS

https://github.com/Automattic/wp-calypso/assets/13706336/367d82d0-6722-493f-8858-f7cbcc833fd1

But it is suspicious why others are not reporting it.

📌 ACTIONS

Triaged