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Jetpack Search: prompted to upgrade when plan already includes (non-instant) Jetpack Search #53104

Open bluefuton opened 3 years ago

bluefuton commented 3 years ago

Steps to reproduce the behavior

  1. Go to /jetpack-search on a site with a Business plan but no additional Jetpack Search plan

What I expected to happen

The Business plan already includes basic Jetpack Search, so I would expect to be told that I have this available but can additionally upgrade to Instant Search if I like.

What actually happened

The page tells me I need to upgrade to use Jetpack Search at all.

Screen Shot 2021-05-24 at 14 53 21

Context

Found while testing https://github.com/Automattic/wp-calypso/pull/52853.

bobmatyas commented 2 years ago

This also affects Jetpack Professional.

bluefuton commented 2 years ago

On the subject of Jetpack Professional, @a8ck3n wrote:

For uses with a legacy Jetpack Professional plan, the Jetpack Search card is a bit confusing/misleading. A user seeing this card might be confused about what they currently have vs what they'd get by upgrading. The below is from "Calypso → Jetpack → Search"

JPSearchBox-01

For users with the new Search add-on plan, we see this:

JPSearchBox-02

The Settings button brings you to "Calypso → Settings → Performance", where we more clearly highlight the reason for potentially upgrading.

JPSearchBox-03

So my request/recommendation would be that we update the UI in screenshot one to match that in screenshot two. ie: For Jetpack Pro plans, note that search is enabled instead of ignoring that they already pay for a version of the feature.