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Social Icons legacy widget not showing on public site #55795

Open rickmgithub opened 3 years ago

rickmgithub commented 3 years ago

Steps to Reproduce

When you add a legacy site icons widget and add links nothing shows on the public site.

URL - https://jeffreyaguzman.com/

Editor view - https://d.pr/i/L0Rk0t Public site - https://d.pr/i/Xc3NCb

I can replicate this consistently on a similar simple test site. Nothing appears on the public site.

4250489-zd

What I expected to happen

The links should show

What actually happened

Nothing shows

Context

4250489-zd

Operating System

macOS

OS Version

No response

Browser

Chrome/Chromium, Firefox

Browser Version(s)

No response

Is this specific to applied theme? If so, what is the theme name?

No response

Simple/Atomic

Simple

Console and/or error logs

No response

Number of Users Impacted

Some users (<50%)

Available Workarounds

No response

Reproducibility

Consistent

Other information

No response

jordesign commented 3 years ago

I haven't been able to recreate this (yet).

When using the legacy widget block, selecting the Social Icons block and editing it - I do get the icons showing. This is on a Simple Site/Premium Plan.

Have we been able to recreate this issue elsewhere?

Screen Shot 2021-08-30 at 12 14 17 pm
jordesign commented 3 years ago

I've also been able to get this working on the user's site - so I've replied in 4250489-zd-woothemes to ask them to confirm. Closing this Issue for now.

poeticabdul commented 2 years ago

This seems to have happened recently on 36480149-hc and 5479054-zen . Reopening this.

A screenshot from the issue in the ticket:

Screenshot at Aug 16 12-40-46
github-actions[bot] commented 2 years ago

Support References

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