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Amazon Embed - read.amazon.com.au refused to connect #56931

Closed rw-ye closed 2 years ago

rw-ye commented 3 years ago

Quick summary

Amazon embeds are currently displaying an error message read.amazon.com.au refused to connect.

Steps to reproduce

  1. Go to a page or post.
  2. Embed an amazon link - for example https://www.amazon.com/Woman-Splendor-Sorrow-Poems-Poetic/dp/1737296500
  3. Publish page/post
  4. View page, there is an error on the Amazon embed - read.amazon.com.au refused to connect.

What you expected to happen

A preview of the Amazon book.

What actually happened

An error message showed: read.amazon.com.au refused to connect.

image

Context

I received a report from a user that their Amazon embeds are no longer working on their posts: 32134116-hc

Slack thread: p1633927094067800-slack-C03TY6J1A

Looks like this may be a widespread issue: p1633927556067900/1633927094.067800-slack-C03TY6J1A

Reported elsewhere: https://www.reddit.com/r/Wordpress/comments/q5a658/anyone_know_why_amazon_kindle_embeds_may_be_doing/

Operating System

Windows

Browser

Google Chrome/Chromium, Mozilla Firefox

Simple, Atomic or both?

Simple, Atomic

Theme-specific issue?

No response

Other notes

No response

Reproducibility

Consistent

Severity

No response

Available workarounds?

No response

Workaround details

No response

dev-sabbir commented 3 years ago

Got a user here with similar issue: 4366751-zd-woothemes

retnonindya commented 3 years ago

Another report: 4363056-zd-woothemes

erricgunawan commented 3 years ago

Got a report here: 32134001-hc

Follow-ed up here: 4366685-zen

i11za commented 3 years ago

Another report: 4363828-zd-woothemes

rinazrina commented 3 years ago

Another one: 28734410-hc

Greatdane commented 3 years ago

Another report: 4362665-zd-woothemes

adelineyaw commented 3 years ago

Another report: 32132319-hc Follow up: 4366540-zen

yashitamittal11 commented 3 years ago

Another report- #4361111-zen

Sandkorner commented 3 years ago

ZEN-4362925 Seems to be the same issue.

jamiepalatnik commented 3 years ago

Another report: 2738542-hc

thisissandip commented 3 years ago

Another report: 3720547-HC

Trying to embed this book: https://www.amazon.com/Means-Grace-Seven-Ways-Grow/dp/B09FC8923R/ref=tmm_pap_swatch_0?_encoding=UTF8&qid=1633958034&sr=8-1

mxhassani commented 3 years ago

Reported here too: 31643534-hc

sharonlaker19 commented 3 years ago

Another one: 32142270-hc

dpasque commented 3 years ago

Tagging @Automattic/flow-patrol-create based on issue content

yansern commented 3 years ago

I think this is an issue from Amazon's end.

Although oEmbed API service works:

image

Their iframe request is set to SAMEORIGIN, which is the problem here:

image

Need to reach out to the Amazon folks.

kuropixel commented 3 years ago

Another report. 4362785-zd

goblinartificer commented 3 years ago

19898067-hc

alshakero commented 3 years ago

I can confirm that it's 100% an Amazon issue. To reproduce on Amazon

  1. Go to https://www.amazon.com/Woman-Splendor-Sorrow-Poems-Poetic/dp/1737296500
  2. Click Embed image
  3. Pick "HTML". You'll see the same issue. image
alshakero commented 3 years ago

I contacted support and waiting for their response.

sophiegyo commented 3 years ago

Another case in 32159515-hc - I let the user know it's on Amazon's side and suggested they use image blocks linking to the product pages as an alternative for now.

khristiansnyder commented 3 years ago

Another case on 32167242-hc

thekingsprojects commented 3 years ago

Another in 31997870-hc

arunsathiya commented 3 years ago

32169706-hc. Let them know that we are waiting on Amazon to respond/advise. Followup is 4366712-zen.

hacchism commented 3 years ago

Another case on 4369243-zen.

yansern commented 3 years ago

Related P2: p7fD6U-4M4-p2

adelineyaw commented 3 years ago

Another case: 32190716-hc Follow up: 4375255-zen

essleeung commented 3 years ago

Another case: 4374151-zd-woothemes

KokkieH commented 3 years ago

https://wordpress.com/forums/topic/amazon-kindle-preview-error/?view=all

yansern commented 3 years ago

Amazon embeds are now working again. image

inaikem commented 3 years ago

Noting that @Automattic/bug-herders have this on our radar for bulk reply: p1635217243062100-slack-C01UW7SB411 🙏

Greatdane commented 3 years ago

Hi everyone 👋 Just a quick note to let you all know @Automattic/bug-herders have finished following up with affected users reported in this thread.

Thanks for all the reports!

sophiegyo commented 2 years ago

EDIT: never mind, I was wrong. This isn't the issue I thought it was. Closing again!