Stats Widgets Shows 44,057,264 Stats For Simples Sites In Customizer.

[kelasante]

Quick summary

When you add a Stats widget on a simple site, the Stats shown within the Customizer in Customize > Widgets is incorrect. It shows 44,057,264 hits but shows the right stats on the Live Site.

Steps to reproduce

1. Go to My Site > Appearance > Widgets on a Simple Site.
2. Add Stats Widgets.

What you expected to happen

To see accurate stats as you do on the live page.

What actually happened

However, I see 44,057,264 Stats on both simple sites I tested.

Context

User in 32132624-hc complained about the discrepancy in their stats. I was able to replicate the issue testing on two simple sites. Works fine on atomic sites.

Operating System

macOS

Browser

Google Chrome/Chromium

Simple, Atomic or both?

Simple

Theme-specific issue?

No response

Other notes

No response

Reproducibility

Consistent

Severity

Some (< 50%)

Available workarounds?

No response

Workaround details

No response

[jordesign]

Have confirmed this behaviour. For additional context this display of millions of likes is showing:

• Only in the Block Widget editor (doesn't show with classic widgets)
• Only in the inline Block preview (not in the settings for the widget).

@Robertght this seems like a good candidate for Flow Patrol

[Robertght]

Thank you, folks!

I'm not getting the same exact value in the preview so I'm guessing that's not hardcoded.

Flagging this for @Automattic/flow-patrol-create

[sophiegyo]

Report in 4464684-zen. I've also been able to replicate this with a slightly different number on two different sites on wpcom. Numbers were 44,125,098 and 44,125,109.

The issue is that the widget iframe seems to have an entire page hardcoded in there (HTML tags, header, JS, body, and all); I have no idea what page that is though. It's not a URL. There's some math.Random in that hard-coded stuff, and I wonder if it's that, or something else. Screenshot:

As far as I can see, it should be a URL of a widget. This screenshot is from a self-hosted Jetpack site of mine, which is a little out of date as it's using Jetpack 9.8:

Even after updating to Jetpack 10.3, my self-hosted widget is fine.

[arunsathiya]

4664133-zen as well. Let them know we don't have a workaround at this time.

[dcoleonline]

5190763-zen

If there is a fix, we should notify the customer. I've asked them to refer to the public view of the stats or the stats at https://wordpress.com/stats/insights/

[cometgrrl]

Lowering this to normal, since it's correct on the live page.

Another interesting/weird thing I noticed is that when configuring the widget, the title of the box that contains "hits" is 12,345.

[github-actions[bot]]

Support References

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• [ ] 4464684-zen
• [ ] 4664133-zen
• [ ] 5190763-zen