Open Greatdane opened 3 years ago
User report: 4831460-zen Suggested workaround to host the file on Google Drive.
Same issue here 35360684-hc . However the user is using PDF instead and it only affects the mobile. The same issue with a simple site and after it was moved to AT. As a workaround I had them host the PDF files in Google Drive instead.
Reported in 7873243-zen
Support References
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Reported in 9043186-zen
Quick summary
.txt
files are able to be uploaded to a WordPress.com site but they cannot be downloaded by users who are not logged in to WordPress.comThe following message is shown instead.
I tried various other file types (such as .zip and .pdf) and they can be downloaded by anybody with the link.
As
.txt
files are relatively secure, I can only assume this is a bug affecting this file type only?This only affects Simple Sites.
Steps to reproduce
.txt
file either to the Media Library or the File Block of your Simple site.403: Access Denied
error.What you expected to happen
I would expect the `.txt. file to open like any other file that is uploadable to WordPress.com
What actually happened
The file is not viewable unless logged in to a WordPress.com account.
Context
Customer report; p2EDhh-1mg-p2 4406715-zd-woothemes
Operating System
No response
Browser
No response
Simple, Atomic or both?
Simple
Theme-specific issue?
No response
Other notes
No response
Reproducibility
Consistent
Severity
All
Available workarounds?
Yes, easy to implement
Workaround details
Host the file on a different site (such as Google Drive).