We found during our testing that it is not possible to access or continue chatting from the Live chat window when you access the Customizer section from Appearance ->Customize.
Is it possible to be able to do so? Can we add the FAB icon/chat window to the Customizer section too?
Why
To keep it as a uniform experience throughout the product and also so that users don't lose the chat window when they access the customizer to make changes during the chat.
What
We found during our testing that it is not possible to access or continue chatting from the Live chat window when you access the Customizer section from Appearance ->Customize.
Is it possible to be able to do so? Can we add the FAB icon/chat window to the Customizer section too?
Why
To keep it as a uniform experience throughout the product and also so that users don't lose the chat window when they access the customizer to make changes during the chat.
How
No response