janmckell
commented
2 years ago One occurrence here: 4933092-ZD
Closed janmckell closed 2 years ago
janmckell
commented
2 years ago One occurrence here: 4933092-ZD
Robertght
commented
2 years ago @janmckell I'm not able to replicate this on a test site. Were you able to replicate this as well?
If yes, could you share the steps again?
janmckell
commented
2 years ago Thanks Robert.
Yes, I've been able to replicate. I go to 'Pages', 'Add a new page', then try to add a pre-designed page (See screenshot below). Once I have the pre-designed page loaded, anything that I try to click on, edit or if I do get it edited, and preview, the error shows up.
The error I got just now is:
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n/Pn/<@https://s0.wp.com/wp-content/plugins/gutenberg-core/v13.0.0/build/vendors/react-dom.min.js?m=1649981030h&ver=6.0-alpha-52450:1:30170
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re/instantiate/y</<@https://s0.wp.com/_static/??-eJylkkGOwjAMRS9E6lag0bAYcZY2sVqXJC6JXeD2hO2IDfLSsvX09fzhvjnPWTALbFFnyhVmbeOEZW6bgrAPx67vepiUYgCqri5jjHx3eNMxAuWAjy5R7tZ6gG9xV3x6DliNmK0QF5KnuykqGmGe08bVSikY9OEKq1C2ssIooxGxSIquXZOQ2XZduMj7bUbOFNlfP4Sh7KO+S7FWCFQFdsyBCyROjW2xaE3cepaawf2fwkv6G35O5/Pv0B/79QWaozOk:17:16702
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As discussed in Slack, the issue happens on Jan's end only on Firefox(latest version, 99) but not in Chrome.
I tried to replicate this locally and on Jan's site but no dice.
I'm closing this for now but please re-open if more cases emerge.
Quick summary
I'm seeing a white screen whenever I create a page, then try to Publish, Update, or Preview it. 4 out of 5 times, I got an error message when I tried to save the page. This is with the Balasana theme. I've tested on a Pro plan and I got the same behaviour. It pretty consistently spit out an error message for me, every time I 'Publish' or 'Update'.
Steps to reproduce
Start at Pages Click on 'Add a new page' Add a pre-designed page Tweak that page Hit 'Publish'
OR
Edit page above, then hit 'Update'
OR
Preview the created/edited page
What you expected to happen
I expected to see the page, in the editor, and for it to now show as 'Saved'.
What actually happened
Instead I see a white screen, and an error message appears:
The text of the error message is:
Context
This happened 4 times out of 5, so it was rather persistent/consistent.
Simple, Atomic or both?
Simple
Theme-specific issue?
Balasana
Browser, operating system and other notes
For me: macOS Monterey (Version 12.3) MacBook Pro (14-inch, 2021) Apple M1 Pro 16GB
Browser: Firefox 98.02
Reproducibility
Intermittent
Severity
Some (< 50%)
Available workarounds?
No response
Workaround details
N/A