Open nagpai opened 2 years ago
On the ticket below, the domain transfer was falling because their domain was registered less than 60 days ago. The user canceled the transfer, but the domain credit was not restored.
Support References
This comment is automatically generated. Please do not edit it.
This issue also happens when users cancel a recently created domain. The domain credit should be automatically added back to their site:
37006507-hc
What
If a user attempts a domain transfer using free credits, and if for some reason the transfer fails.
Why
The user is asked to pay when they reattempt. This leads to confusion and bad user experience. It would then require a HE to reinstate the credit.
How
Context : 32396698-hc