Closed wpshellbelle closed 2 years ago
Support References
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Caused by D86821-code. Left some investigation notes inside that issue.
We've pushed a revert in D86868-code which may address the issue.
We've pushed a revert in D86868-code which may address the issue.
@mreishus This looks to have resolved this issue! I am seeing that the header and footer are loading correctly on the live site now.
This one was reported yesterday: 5518741-zd-woothemes
The issue seems to be fixed for them now. I am adding this comment here to keep track.
I have a user here that appears to still be experiencing the issue:
Unable to reproduce it, but still seeing this issue on here: 48357-hc . Low priority due to most sites are reporting the issue solved.
These are likely unrelated issues @tvolpert @zachspears -- as this Github issue should be closed and users updated.
Quick summary
On several sites using FSE themes, the header and footer is suddenly not displaying correctly on default page template.
For example, the default page and single post template are suddenly not displaying header and footer. The header and footer both show correctly for the template in the Site Editor but the header and footer both fail to display on the live site.
Example of what I see in the Site Editor for the Page template:
https://user-images.githubusercontent.com/77413972/187490693-85401bf5-621a-4381-bdb8-2f00293bbc51.mp4
What is seen on the live site:
https://user-images.githubusercontent.com/77413972/187490594-975aeca0-a6e0-4036-bae2-dc358e329fbd.mp4
This appears to be a large bug affecting many FSE sites.
Steps to reproduce
What you expected to happen
I expected header and footer added via the Site Editor to display on the live site.
What actually happened
Header and footer added via Site Editor do not load on the live site.
Context
Customer reported: 5518641-zen
Platform (Simple, Atomic, or both?)
Seems to only be present on Simple sites.
Theme-specific issue?
Unknown if this bug is present on all FSE themes. Unable to duplicate on my test site but have seen several customers with this bug today.
Browser, operating system and other notes
No response
Reproducibility
No response
Severity
Urgent - large bug affecting lots of users
Available workarounds?
No response
Workaround details
No response