Comments notification emails

Robertght commented 2 years ago

Quick summary

We have someone who is getting email notifications on comments, but they have not subscribed to the site.

We need more help, based on this as it appears to be a .com specific thing:

https://github.com/Automattic/jpop-issues/issues/7805#issuecomment-1272756255

Steps to reproduce

Unable to replicate.

What you expected to happen

For the email notification to not show up if they aren't subscribed.

What actually happened

The user received a notification.

Context

5522885-zen

Platform (Simple, Atomic, or both?)

No response

Theme-specific issue?

no

Browser, operating system and other notes

no

Reproducibility

No response

Severity

No response

Available workarounds?

No response

Workaround details

They could turn off all notifications from: https://wordpress.com/me/notifications/comments

github-actions[bot] commented 2 years ago

Support References

This comment is automatically generated. Please do not edit it.

[ ] 5522885-zen

jamiepalatnik commented 2 years ago

📌 SCRUBBING : RESULT

Was not able to test, issue does not include steps to replicate.

📌 ACTIONS

Closed as could not replicate (please reopen if the issue reoccurs)

📌 Message to Author

@Robertght Please feel free to reopen with steps to replicate if possible. If this issue is only affecting one specific user, I'd recommend reporting through internal channels. Thanks!

Automattic / wp-calypso