cuemarie
commented
1 year ago š ACTIONS
- Feature request kept
- here's the correct interaction link, for reference: 38066460-hc
- Also, some more context/conversation can be found here: p1668775916038079-slack-C0160HSMDQV
š Message to Author
- Thanks for advocating for that user's experience!
What
To better communicate what payment processor options are available for the "collect payments" feature of various plans.
Why
I recently had a 8066460-hc) who was from Turkey. They had purchased the Premium plan and said they spent a lot of time and effort getting their site developed. They wanted to be able to collect payments but could not because PayPal and Stripe do not work in Turkey. They felt misled because they saw the collect payments as a feature with the Premium plan but it does not mention what payment processors are used for this. We explained there are plugins that are available for what they need but they would need to upgrade to Business to be able to use them. The user did not want to upgrade and pay more than what they were already paying. They also did not want a refund and wanted to stay with WordPress.
How
What about mentioning the payment processors that are available with the Premium plan(as well as other non-Atomic type plans) on our plans/pricing pages? Could we put this information in a tooltip?