Automattic / wp-calypso

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[Bug]: Variant picker for products with an introductory offer is still confusing #71633

Open DavidRothstein opened 1 year ago

DavidRothstein commented 1 year ago

Quick summary

Following https://github.com/Automattic/wp-calypso/pull/71016 this is much less confusing than it used to be, but there is still room for improvement.

Here are a couple examples of what it looks like now:

jetpack-social

professional-email

The biggest problem is that you aren't actually choosing between "One month" and "One year", since (for example) in the Jetpack Social case you are paying for one month regardless of which of the two you choose.

From discussion at pdrWKz-El-p2#comment-924 here is a possible improvement:

jetpack-social-variant-picker

Or even a bigger change (this one would also require https://github.com/Automattic/payments-shilling/issues/1313 to get information being removed here into the terms of service section at the bottom of checkout instead, but we really need to do that anyway):

jetpack-social-bigger-redesign

Steps to reproduce

For a Jetpack site, put a Jetpack Social product into your shopping cart.

Or for a WordPress.com site with a domain, put a Professional Email product into your shopping cart (making sure to choose the "Pay monthly" option at https://wordpress.com/email before putting it into your shopping cart).

What you expected to happen

The variant picker for monthly vs. yearly billing to make complete sense.

What actually happened

It made more sense than it used to, but still didn't make total sense :smile:

Browser

No response

Context

No response

Platform (Simple, Atomic, or both?)

No response

Other notes

No response

Reproducibility

Consistent

Severity

None

Available workarounds?

None

Workaround details

No response

michaeldcain commented 1 year ago

From planning:

Since the first of David's suggestions more closely aligns with the recent changes made but does a better job clarifying what the term will cost and what the user will pay, let's go ahead and make that update.

210413601-f7cf3c76-3fdd-400c-bb07-a17b505c9afb

sirbrillig commented 1 year ago

From our planning call: Since this is constantly being iterated by other teams, and because it will change with the new checkout design, we are going to move this request to the backlog.