Automattic / wp-calypso

The JavaScript and API powered WordPress.com
https://developer.wordpress.com
GNU General Public License v2.0
12.43k stars 1.99k forks source link

Some non-English docs have the menu in English #74980

Open daria2303 opened 1 year ago

daria2303 commented 1 year ago

Quick summary

Some non-English docs have the menu in English e.g.

https://wordpress.com/support/settings/privacy-settings/ https://wordpress.com/support/domains/connect-existing-domain/

opbuMA.png

Steps to reproduce

  1. Visit https://wordpress.com/support/settings/privacy-settings/ or https://wordpress.com/support/domains/connect-existing-domain/
  2. Switch to another language
  3. Check the language of the menu on the right hand side

What you expected to happen

Menu is in the same language as the doc.

What actually happened

Menu is in English.

Impact

Some (< 50%)

Available workarounds?

No but the platform is still usable

Platform (Simple and/or Atomic)

No response

Logs or notes

No response

worldomonation commented 1 year ago

I did a spot-check of various articles in various languages. The only instance I was able to identify was the one shown in the screenshot, for Privacy Configuration in Portguese (Brazil).

I hoped there would be some trend, but it seems like a one-off. I'm going to reduce the severity to Normal as it is fairly easy to work around.

daria2303 commented 1 year ago

I shared another example, screenshot: QIaWP3.png it applies to all languages I also checked just a few articles so I suspect there are many.

cuemarie commented 1 year ago

📌 SCRUBBING : RESULT - Replicated / Could Not Replicate / Uncertain

📌 FINDINGS/SCREENSHOTS/VIDEO From 5 minutes of poking around, the following docs/languages show english menus:

Example

uheVg3.png

On those docs, all other languages matched their menus, and not all docs tested had English menus for the PT-BR translated doc.(Example, PTBR version of Change your Site's fonts does not present the issue).


📌 ACTIONS

📌 MESSAGE TO AUTHOR

https://user-images.githubusercontent.com/27249804/228987360-a4bcca5a-1760-446e-903a-10aad8924ac4.mp4

cuemarie commented 1 year ago

From the slack thread: p1680219952553559-slack-C02AED43D

This happens when we update the translation of a support document. The new version needs to be opened up in the editor for it to sync up the table of contents again.

Best way to resolve this is to open the support doc in the editor and save it. Or you can report it here [in the slack channel linked above] and we can do it.

If folks run into this in the future and have a moment, it'd be great to take the steps noted here to help get that table of contents synced!