Automattic / wp-calypso

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[Desktop app] Traffic page not loading #78418

Open jartes opened 1 year ago

jartes commented 1 year ago

Quick summary

In the WordPress desktop app, in both Mac and Windows versions, when you go to Tools → Marketing → Traffic the page is not loading, and instead, a blank page is displayed:

Markup on 2023-06-17 at 15:02:39

This is happening in the 7.2.0 version for Simple and Atomic sites.

Reported on 6416732-zd-woothemes

Steps to reproduce

  1. Open the Windows or Mac WordPress desktop app.
  2. Select a site
  3. Go to Tools → Marketing
  4. Click on the "Traffic" page from the navigation bar.

What you expected to happen

See the Traffic page.

What actually happened

Nothing is displayed, and an empty page is shown.

Impact

All

Available workarounds?

Yes, easy to implement

Platform (Simple and/or Atomic)

Simple, Atomic

Logs or notes

The following errors are displayed on the browser console:

87013.2414e7644c4971368504.min.js:2 ReferenceError: structuredClone is not defined
    at marketing.67154883394987e569bc.min.js:1
    at n (87013.2414e7644c4971368504.min.js:2)
    at 63448.415696d9eda288450185.min.js:1
    at Function.mapToProps (marketing.67154883394987e569bc.min.js:1)
    at r (22089.4376025833a886c9872d.min.js:2)
    at Function.r.mapToProps (22089.4376025833a886c9872d.min.js:2)
    at r (22089.4376025833a886c9872d.min.js:2)
    at 22089.4376025833a886c9872d.min.js:2
    at 22089.4376025833a886c9872d.min.js:2
    at c (22089.4376025833a886c9872d.min.js:2)
marketing.67154883394987e569bc.min.js:1 Uncaught (in promise) ReferenceError: structuredClone is not defined
    at marketing.67154883394987e569bc.min.js:1
    at n (87013.2414e7644c4971368504.min.js:2)
    at 63448.415696d9eda288450185.min.js:1
    at Function.mapToProps (marketing.67154883394987e569bc.min.js:1)
    at r (22089.4376025833a886c9872d.min.js:2)
    at Function.r.mapToProps (22089.4376025833a886c9872d.min.js:2)
    at r (22089.4376025833a886c9872d.min.js:2)
    at 22089.4376025833a886c9872d.min.js:2
    at 22089.4376025833a886c9872d.min.js:2
    at c (22089.4376025833a886c9872d.min.js:2)
github-actions[bot] commented 1 year ago

Support References

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cuemarie commented 1 year ago

📌 SCRUBBING : RESULT - Replicated / Could Not Replicate / Uncertain

📌 FINDINGS/SCREENSHOTS/VIDEO

Screenshots/Recordings

https://github.com/Automattic/wp-calypso/assets/27249804/1693b86f-9739-4e32-9897-f66aba9b2999

Developer Tools show the same errors as OP noted.

📌 ACTIONS