Paid Stats: Remove credit card entry requirement for free stats purchase

[jsnmoon]

Avoid collecting credit cards for free Jetpack Stats plan purchases.

See discussion here: pbNhbs-6ZT-p2#comment-16636.

[kangzj]

hi @Automattic/shilling friends, do we have any plan of fixing this? Are we able to pass a parameter or sth to disable credit card entry? Thanks 🤝

[sirbrillig]

Yes. There was a comment left on the p2 post (pbNhbs-6ZT-p2#comment-16655) which explains how to do this.

[DavidRothstein]

I'm also a little curious what it means to have a $0 product that renews on a yearly basis... if it's free, how and why does it need to renew? (I'm not sure that process will work smoothly.)

I'm asking mainly because if it were a free one-time purchase instead, I believe checkout would already avoid asking for a credit card. But as noted above, even if you can't do that, the code change required to remove the credit card option directly is pretty simple.

[kangzj]

I'm also a little curious what it means to have a $0 product that renews on a yearly basis... if it's free, how and why does it need to renew? (I'm not sure that process will work smoothly.)

Thanks for the question 🤝 @jboland88 might be a better person to answer the question. 😃

[kangzj]

Thanks @sirbrillig for the pointer! We'll work on it 👍

[jboland88]

I'm also a little curious what it means to have a $0 product that renews on a yearly basis... if it's free, how and why does it need to renew? (I'm not sure that process will work smoothly.)

Good question - I think we just followed the same configuration we used for the Akismet free plans: https://wordpress.com/checkout/akismet/ak_free_yearly These are also set as annual plans. IIRC, @michaeldcain tested the renewal flow for these and they did not have an issue.

But, that doesn't mean that we could not improve here. The one time purchase sounds like a better solution and would remove the renewal question from the picture. (And it just makes more sense 👍 )

I think in the immediate term, to solve this issue, we can follow the guidance here: pbNhbs-6ZT-p2#comment-16655 (as mentioned above)

I can add a new issue to have a look at replacing the free product(s) with a one-time purchase version. It will likely be a lower priority since everything is working with this setup AFAIK.

[DavidRothstein]

since everything is working with this setup AFAIK

Maybe not working too smoothly though. I left a comment at https://github.com/Automattic/jetpack-marketing/issues/114 with more details.

I think in the immediate term, to solve this issue, we can follow the guidance here: pbNhbs-6ZT-p2#comment-16655 (as mentioned above)

That sounds good. If you do wind up switching to one-time purchases in the future, though, at that point you could probably remove whatever product-specific code you are adding for this now.

[jeherve]

This was also suggested here: https://piaille.fr/@oursinculte/112251687013512035

[github-actions[bot]]

Support References

This comment is automatically generated. Please do not edit it.

• [ ] pbNhbs-6ZT-p2#comment-16636
• [ ] pbNhbs-6ZT-p2#comment-16655

[pehaa]

Mentioned in this thread - https://wordpress.org/support/topic/avoid-use-google-site-kit-instead/

[pehaa]

Btw, do I get it right that choosing Assign a Payment Method Later allows to proceed without adding a card?

[sirbrillig]

Btw, do I get it right that choosing Assign a Payment Method Later allows to proceed without adding a card?

Correct.

[jboland88]

@kangzj - is this still on the radar for your team?

[kangzj]

Hi @jboland88 we don’t have any plans to tackle this yet. We are not keen to go too deeply into the checkout page tbh. Might be better job for the payment experts?

[foleynotrose]

Can we implement whatever this is, like we use for Search Free:

(img description: Jetpack Search Free is in the cart, and there is only one Payment Method shown, which is Free purchase with a Radio button already toggled on)

[sirbrillig]

As mentioned above, it's quite easy to alter checkout to show just the "Free Purchase" payment method and to not collect a card for these purchases. The allow_free_purchase_method and allow_additional_free_purchase_methods options can be modified for your specific product. It would just require a developer on your team to make the change. There are even unit tests to make sure it works as intended.

We are not keen to go too deeply into the checkout page tbh.

You should not need to touch checkout. The list of payment methods is controlled by the shopping cart.