Open jp-imagines opened 1 year ago
Support References
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Thanks for highlighting this, @jp-imagines !
📌 ACTIONS
Thanks for copying Shilling! I'll forward this on to the teams who manage the pages that were mentioned.
At Upgrades > Plans under the Plan tab, your current plan is shown with its price but without the renewal date. At Upgrades > Plans under the My Plan tab, the renewal date is shown, but not the price.
The Plans page is managed by @Automattic/martech-decepticons
At Upgrades > Domains, and after clicking a domain and viewing the Details section, the renewal date is shown, but not the price.
The domains page is managed by @Automattic/nomado
At Upgrades > Emails (> domain), the renewal date is shown, but not the price.
The emails page is managed by @Automattic/letero
Thanks for helping bring this to the right folks @sirbrillig !
What
If you want to view a purchase's renewal date and price, the only places to do so are at Upgrades > Purchases or from the account Purchases page (
/me/purchases
).However, some of this information is inconsistently shown in other areas:
I propose that the renewal (or expiration) date and cost for a plan, domain, or email subscription should be shown in these areas.
Why
Many users expect to see basic billing details for a subscription when viewing its details in the Upgrades area, instead of having to make extra clicks to either of the Purchases pages. This would also make for a more consistent UI for the three main types of upgrades.
Initial request: in 6707632-zd-a8c, user expected to see their domain's renewal price listed on their domain's info page.
How
No response