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Feature Request: Create multiple Email Forwards to one destination address at once #82891

Open cuemarie opened 11 months ago

cuemarie commented 11 months ago

What

Allow the ability to add multiple email addresses that forward to 1 destination address at the same time, under https://wordpress.com/email/SITE_ADDRESS/forwarding/add/

Why

Right now, creating email forwards happens one at a time. If I wanted to create 10 different email addresses that all forward to the same destination address, I have to repeat the steps 10 times. This feels repetitive for no reason if all the forwards are directing to the same destination.

How

Add a +Add another link to the page that opens another "Emails sent to" field

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nightnei commented 1 week ago

Hi @cuemarie :) I am from Letero team, we are responsible for everything around emails. We were talking about it inside our team. What are our thoughts: 1) For us, Code Wranglers, it sounds as helpful feature, since sometimes we can create a lot of email forwards (like you 10 times), for testing purposes, but from users' perspective we are not sure that it makes sense to have 10 email forwards to the same email. 2) Email forwards are free, so I am not sure that it rational to improve such functionality. We should focus on UX of Titan and Google Workspace. Also, email forwarding is not very popular feature (in comparison with Titan & GW).

So we have doubts about such functionality. WDYT?

cuemarie commented 1 week ago

Hey @nightnei ! That makes sense, I'm sure I came across this while testing, since I didn't note a customer interaction.

from users' perspective we are not sure that it makes sense to have 10 email forwards to the same email.

Sure, probably that's not likely. It is possible, so I'm sure someone has done it ;) But I understand if this is low priority next to our paid email services. 👍