Open edwinho89 opened 9 months ago
7187451-zd-a8c
Support References
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📌 REPRODUCTION RESULTS
📌 FINDINGS/SCREENSHOTS/VIDEO I can replicate this on a self-hosted site not connected to WordPress.com, starting with Gutenberg v16.7.0.
📌 ACTIONS
Additional report here: 7229622-zd-a8c
Disabling "show inline embed" is a workaround.
This was fixed at the Core level with https://github.com/WordPress/gutenberg/pull/55667
📌 ACTIONS
User reporting a newish instance of this on a Simple site: 7304933-zd-a8c
I am able to reproduce on a Simple site with comments enabled on the post/page that has the embedded PDF and seems partially related to this bug: https://github.com/Automattic/wp-calypso/issues/84132
It appears to potentially be affecting the 20% of Simple sites using Verbum p7DVsv-j4Q-p2, which this site is. It also works on my test site when unproxied, since Verbum only loads when proxied. Is there a way to disable Verbum on this site to determine if it's the cause or not?
Another report of this issue in 8183827-zd-a8c on a simple site. Able to replicate on a test simple site as well.
Another report here 8224188-zd-a8c on a simple site.
I created a test site and tested across several free themes and found the same issue to persist consistently across them all. In fact, I could not get PDF inline embed to work on any theme I tried. I experienced the same result on both Safari and Chrome web browsers.
Reopened the issue as we have new reports.
Quick summary
Embedded PDF on Safari web browser is not loading
Steps to reproduce
What you expected to happen
Embedded PDF loading as expected
What actually happened
The embedded PDF isn't loading, and from Web inspectir, you can see multiple errors 404 relating to Gutenberg 16.8.1 plugin.
Also reproducible when viewing https://wordpress.com/support/embed-a-pdf-file/ on Safari
Impact
Most (> 50%)
Available workarounds?
No but the platform is still usable
Platform (Simple and/or Atomic)
Simple, Atomic
Logs or notes