Enhancement: Minimized Help Center ideas for improvement

[cuemarie]

What

I think the experience of the minimized Help Center could be improved for WP1s and customers not familiar with it, in the following ways:

• Make the minimized Help Center more noticeable:
  • Perhaps it could minimize up to it's header, instead of to the bottom of the page, or
  • The minimized Help Center could have a darker background color, so it's easier to spot.
• When the Help center is minimized and then a user clicks the ?, make that action reopen the Help Center, instead of closing it entirely.
• Make the minimized Help Center movable: https://github.com/Automattic/wp-calypso/issues/84384
• Make the Header bar of the Help Center consistent when open vs minimized: https://github.com/Automattic/wp-calypso/issues/84386

Why

When testing the Help Center, I minimized it and didn't notice it at the bottom of the page. So, I clicked the ? again to try to reopen. That first click appeared to do nothing, (because it actually closed the minimized help center bar at the bottom of the screen, which I hadn't noticed). Upon reopening the Help Center, I have to start back at the beginning of the menu.

https://github.com/Automattic/wp-calypso/assets/27249804/658dba83-c1bc-4c90-b648-2f151bf10fa9

How

Forgive my janky little examples :)

Current

Possible ways to make it more noticeable

Higher contrast

Minimizing up to where the user just clicked -

[cuemarie]

Found while testing: pdtkmj-20q-p2