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Automattic / wp-calypso

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Allow users to upgrade from plan A yearly/biyearly to plan B monthly #90854

Open arinoch opened 3 months ago

arinoch commented 3 months ago

What

Provide the option for a user, when upgrading their plan, to switch from yearly or greater to monthly.

Why

Presently, users have the option in Calypso to switch from monthly to yearly or longer when upgrading, such as from Starter to Explorer. Switching the other way, from Starter yearly or longer to Explorer monthly, requires HE involvement. This results in interactions like 8201295-zd-a8c. Users would benefit from being able to do this on their own, which will also lead to fewer interactions for HEs.

How

No response

github-actions[bot] commented 3 months ago

Support References

This comment is automatically generated. Please do not edit it.

rickmgithub commented 2 months ago

Pinged here for further advice - p1716969022499139-slack-C042CJ2NH

arinoch commented 2 months ago

Noting that I just fielded another request for this in 8242668-zd-a8c.

arinoch commented 2 months ago

8301831-zd-a8c

liviopv commented 2 months ago

Marking as triaged based on Martech's reply here p1716973528777459/1716969022.499139-slack-C042CJ2NH