Addison-Stavlo
commented
2 months ago This seems to be accessed by entering the free flow from https://wordpress.com/pricing/
To Repro:
- Go incognito to https://wordpress.com/pricing/
- Click on "start with our free plan" shown above.
- Complete the first form for site name and description.
- On the next step notice the back button does not trigger anything.
Expected: Back button to go back to the name/description step.
Workaround: Users are able to revisit the name and description step from the launchpad after selecting their design:
Or later through other interfaces after leaving the launchpad.
Impact Most (> 50%)
I am unsure about this impact classification, as the combination of amount of new users that go through this specific onboarding flow plus also feel a need to go back from this specific page seems much less than 50%.
Im triaging this as normal priority.
m1r0
Quick summary
When creating a user from wordpress.com on the home page, users are redirected to
freesetupafter adding a site name and description, users are redirected todesignSetuphttps://wordpress.com/setup/free/designSetup?siteSlug={siteSlug}. In that step, the back button does not work.Steps to reproduce
1 . Navigate incognito to wordpress.com 2 . Go to plans and pricing 3 . Start free plan 4 . Land on freesetup step and add site name and description 5 . Land on designSetup 6 . Click on back button
What you expected to happen
The back button should take me back to the previous step
What actually happened
Nothing happened
Impact
Most (> 50%)
Available workarounds?
No but the platform is still usable
If the above answer is "Yes...", outline the workaround.
No response
Platform (Simple and/or Atomic)
No response
Logs or notes
No response