The Personal plan doesn't allow for video uploads.
While some blocks make it clear for users in the editor, like the video block, some other blocks throw unclear errors "Sorry, you are not allowed to upload this file type."
Mainly: Cover, Story, Slideshow, Media & text.
Preferable:
Why
The generic error message makes the user think there is something wrong with the site, particularly since the dialog box allows them to select videos (not just images) to upload.
Also, some themes come with videos in their headstarted content, like Startorg , which adds to the user confusion. Like this case: 8933408-zen
How
Unify the error message and make it a call to upgrade, similar to the VidoePress block.
Prevent the dialog boxes from allowing video uploads, so only images can be uploaded.
Add a heads-up on themes that present videos on their content (e.g: This theme showcase features some videos. Your site is on a Personal plan ... ).
What
The Personal plan doesn't allow for video uploads. While some blocks make it clear for users in the editor, like the video block, some other blocks throw unclear errors "Sorry, you are not allowed to upload this file type." Mainly: Cover, Story, Slideshow, Media & text.
Preferable:
Why
The generic error message makes the user think there is something wrong with the site, particularly since the dialog box allows them to select videos (not just images) to upload.
Also, some themes come with videos in their headstarted content, like Startorg , which adds to the user confusion. Like this case: 8933408-zen
How