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Email: Combine email plan screens #95864

Open matt-west opened 3 weeks ago

matt-west commented 3 weeks ago

Quick summary

When purchasing an email plan, users can access two different screens that display similar information.

"Pick an email solution" page

Image

"Choose the right plan for you" page

Image

Both of these screens display similar information, but in a different way. We should consider combining them, either by displaying the comparison table in a modal, or by redesigning the page to make it easier to compare plans.

Steps to reproduce

From WP Admin, go to Hosting ➡️ Emails.

What you expected to happen

Users should have all the information needed to choose a plan on one page.

What actually happened

The comparison information is currently shown on a different page.

Impact

One

Available workarounds?

There is no user impact

If the above answer is "Yes...", outline the workaround.

No response

Platform (Simple and/or Atomic)

No response

Logs or notes

No response

stephanethomas commented 3 weeks ago

I think the original idea behind the comparison page was to give users a way to compare email solutions side-by-side, something they cannot really do in the other page (selecting one solution will collapse the other). However that comparison page is really difficult to discover (users can only access it when clicking that link in the heading, that's not really obvious), and I wonder how effective it has been (we could probably check page views to get a better understanding of that).

matt-west commented 3 weeks ago

we could probably check page views to get a better understanding of that

It would definitely be useful to see that data.