Help Center: Check user eligibility for support

[renancarvalho]

Related to https://github.com/Automattic/dotcom-forge/issues/9881 Fixes https://github.com/Automattic/dotcom-forge/issues/9881

Proposed Changes

• Add check whether the user should talk to a human or get support in forums

Why are these changes being made?

• Only eligible users can talk to a human, this PR addresses it.

Testing Instructions

• Use live link and add the flag ?flags=help-center-experience
• Create a free account and open the Helpcenter
• Start a conversation with Wapuu and ask to "talk to a human"
• You should see this

When clicking on the "Ask in our forums" button, you should be redirected to

Pre-merge Checklist

• [ ] Has the general commit checklist been followed? (PCYsg-hS-p2)
• [ ] Have you written new tests for your changes?
• [ ] Have you tested the feature in Simple (P9HQHe-k8-p2), Atomic (P9HQHe-jW-p2), and self-hosted Jetpack sites (PCYsg-g6b-p2)?
• [ ] Have you checked for TypeScript, React or other console errors?
• [ ] Have you used memoizing on expensive computations? More info in Memoizing with create-selector and Using memoizing selectors and Our Approach to Data
• [ ] Have we added the "[Status] String Freeze" label as soon as any new strings were ready for translation (p4TIVU-5Jq-p2)?
• [ ] For changes affecting Jetpack: Have we added the "[Status] Needs Privacy Updates" label if this pull request changes what data or activity we track or use (p4TIVU-aUh-p2)?

[github-actions[bot]]

Calypso Live (direct link)

https://calypso.live?image=registry.a8c.com/calypso/app:build-125013

Jetpack Cloud live (direct link)

https://calypso.live?image=registry.a8c.com/calypso/app:build-125013&env=jetpack

Automattic for Agencies live (direct link)

https://calypso.live?image=registry.a8c.com/calypso/app:build-125013&env=a8c-for-agencies

[matticbot]

This PR modifies the release build for the following Calypso Apps:

For info about this notification, see here: PCYsg-OT6-p2

• help-center
• notifications

To test WordPress.com changes, run install-plugin.sh $pluginSlug add/user_eligibility_for_chat on your sandbox.

[matticbot]

Here is how your PR affects size of JS and CSS bundles shipped to the user's browser:

Async-loaded Components (~40 bytes added 📈 [gzipped])

``` name parsed_size gzip_size async-load-automattic-help-center +202 B (+0.0%) +40 B (+0.0%) ``` React components that are loaded lazily, when a certain part of UI is displayed for the first time.

Legend

What is parsed and gzip size?

**Parsed Size:** Uncompressed size of the JS and CSS files. This much code needs to be parsed and stored in memory. **Gzip Size:** Compressed size of the JS and CSS files. This much data needs to be downloaded over network.

Generated by performance advisor bot at iscalypsofastyet.com.

[a8ci18n]

This Pull Request is now available for translation here: https://translate.wordpress.com/deliverables/17008741

Some locales (Hebrew, Japanese) have been temporarily machine-translated due to translator availability. All other translations are usually ready within a few days. Untranslated and machine-translated strings will be sent for translation next Monday and are expected to be completed by the following Friday.

Thank you @renancarvalho for including a screenshot in the description! This is really helpful for our translators.