Help Center: Improve dislike message for non eligible users

[renancarvalho]

Related to https://github.com/Automattic/dotcom-forge/issues/9892 Fixes https://github.com/Automattic/dotcom-forge/issues/9892

Proposed Changes

• Improve support message for non-eligible users when disliking Wapuu's message

Why are these changes being made?

Before:

After:

Testing Instructions

• Use live link with the flag ?flags=help-center-experience
• With a free user, start a conversation with Wapuu and ask anything
• Give it a 'bad' feedback by clicking on thumbs down
• You should get a tailored message like the screenshot above.
• Check with paid user and make sure it renders the proper message

Pre-merge Checklist

• [ ] Has the general commit checklist been followed? (PCYsg-hS-p2)
• [ ] Have you written new tests for your changes?
• [ ] Have you tested the feature in Simple (P9HQHe-k8-p2), Atomic (P9HQHe-jW-p2), and self-hosted Jetpack sites (PCYsg-g6b-p2)?
• [ ] Have you checked for TypeScript, React or other console errors?
• [ ] Have you used memoizing on expensive computations? More info in Memoizing with create-selector and Using memoizing selectors and Our Approach to Data
• [ ] Have we added the "[Status] String Freeze" label as soon as any new strings were ready for translation (p4TIVU-5Jq-p2)?
• [ ] For changes affecting Jetpack: Have we added the "[Status] Needs Privacy Updates" label if this pull request changes what data or activity we track or use (p4TIVU-aUh-p2)?

[github-actions[bot]]

Calypso Live (direct link)

https://calypso.live?image=registry.a8c.com/calypso/app:build-125067

Jetpack Cloud live (direct link)

https://calypso.live?image=registry.a8c.com/calypso/app:build-125067&env=jetpack

Automattic for Agencies live (direct link)

https://calypso.live?image=registry.a8c.com/calypso/app:build-125067&env=a8c-for-agencies

[matticbot]

This PR modifies the release build for the following Calypso Apps:

For info about this notification, see here: PCYsg-OT6-p2

• help-center
• notifications
• wpcom-block-editor

To test WordPress.com changes, run install-plugin.sh $pluginSlug fix/negative_feedback_message on your sandbox.

[matticbot]

Here is how your PR affects size of JS and CSS bundles shipped to the user's browser:

Async-loaded Components (~73 bytes added 📈 [gzipped])

``` name parsed_size gzip_size async-load-automattic-help-center +308 B (+0.0%) +73 B (+0.0%) ``` React components that are loaded lazily, when a certain part of UI is displayed for the first time.

Legend

What is parsed and gzip size?

**Parsed Size:** Uncompressed size of the JS and CSS files. This much code needs to be parsed and stored in memory. **Gzip Size:** Compressed size of the JS and CSS files. This much data needs to be downloaded over network.

Generated by performance advisor bot at iscalypsofastyet.com.

[a8ci18n]

This Pull Request is now available for translation here: https://translate.wordpress.com/deliverables/17009911

Some locales (Hebrew, Japanese) have been temporarily machine-translated due to translator availability. All other translations are usually ready within a few days. Untranslated and machine-translated strings will be sent for translation next Monday and are expected to be completed by the following Friday.

Thank you @renancarvalho for including a screenshot in the description! This is really helpful for our translators.

[a8ci18n]

Translation for this Pull Request has now been finished.