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AutotaskDevelopment / Sample-Code

Examples using the Autotask API
MIT License
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would you be willing to help a newbie get started? #3

Open aaronlilly opened 5 years ago

aaronlilly commented 5 years ago

i have burned my eyes half way out gleaming at the examples and not sure what to do,

can you give some examples of retrieving data?

janderson-autotask commented 5 years ago

I can't offer coding advice but if you want to play around with the Autotask PSA Web Services API, I recommend downloading a Chrome Add on like Boomerang or a tool of your choosing like POSTMAN. With these tools you can try queries and other methods in an interactive fashion.

The v1.6 of the Autotask PSA Web Services API has SOAP XML examples that you can use as a starting point. Go into your Autotask PSA system and go into on-line help and search for 'web services API query' and you can quickly find a query example. On-line documentation is very extensive on the Web Services API for Autotask PSA.

I hope that helps. -johna

aaronlilly commented 5 years ago

This does help, I have postman, now to see if I can figure out how to retrieve info, do you know of a sample based on ticket #m

On Mon, Apr 8, 2019, 10:49 AM janderson-autotask notifications@github.com wrote:

I can't offer coding advice but if you want to play around with the Autotask PSA Web Services API, I recommend downloading a Chrome Add on like Boomerang or a tool of your choosing like POSTMAN. With these tools you can try queries and other methods in an interactive fashion.

The v1.6 of the Autotask PSA Web Services API has SOAP XML examples that you can use as a starting point. Go into your Autotask PSA system and go into on-line help and search for 'web services API query' and you can quickly find a query example. On-line documentation is very extensive on the Web Services API for Autotask PSA.

I hope that helps. -johna

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/AutotaskDevelopment/Sample-Code/issues/3#issuecomment-480864428, or mute the thread https://github.com/notifications/unsubscribe-auth/AkjOgxfVB2XIb5k2Dhiio2paIuck-nZhks5ve1cHgaJpZM4cf-O9 .

aaronlilly commented 5 years ago

Would you be willing to share a postman call (minus credentials) so that I know I'm on the right track?

On Mon, Apr 8, 2019, 3:22 PM aaron lilly aaronlilly84@gmail.com wrote:

This does help, I have postman, now to see if I can figure out how to retrieve info, do you know of a sample based on ticket #m

On Mon, Apr 8, 2019, 10:49 AM janderson-autotask notifications@github.com wrote:

I can't offer coding advice but if you want to play around with the Autotask PSA Web Services API, I recommend downloading a Chrome Add on like Boomerang or a tool of your choosing like POSTMAN. With these tools you can try queries and other methods in an interactive fashion.

The v1.6 of the Autotask PSA Web Services API has SOAP XML examples that you can use as a starting point. Go into your Autotask PSA system and go into on-line help and search for 'web services API query' and you can quickly find a query example. On-line documentation is very extensive on the Web Services API for Autotask PSA.

I hope that helps. -johna

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/AutotaskDevelopment/Sample-Code/issues/3#issuecomment-480864428, or mute the thread https://github.com/notifications/unsubscribe-auth/AkjOgxfVB2XIb5k2Dhiio2paIuck-nZhks5ve1cHgaJpZM4cf-O9 .