Open johnlcrow opened 10 months ago
Hello, thank you for your use and feedback!
I suspect this is the same problem as https://github.com/Ayagikei/LifeUp-Desktop/issues/2.
You can try the solutions described in this workaround:
The best fix for this problem is to disable the Access Bridge technology in the Java configuration files. To do this, follow these > steps:
- Navigate to C:\Users\
- Open the file called
.accessibility.properties
using a standard text editor (Notepad is fine)- Find the following lines in the config: assistive_technologies=com.sun.java.accessibility.AccessBridge screen_magnifier_present=true
- Add a hashmark (#) in front of these lines
- Save your changes to the file, restart the User Client Software
referer: https://www.papercut.com/kb/Main/AssistiveTechnologynotfound/
We will also look to see if there is a solution on the development side.
Hello, I just installed LifeUp Desktop and it fails to open. I hope you can help. When opening it, I get two errors:
and
In my Event Viewer, it lists the installation as successful. It lists two event for the install:
1:
2:
Lastly, this is my Windows config:
OS Name Microsoft Windows 10 Education Version 10.0.19045 Build 19045 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name SIMBI-I7-NG System Manufacturer System manufacturer System Model System Product Name System Type x64-based PC System SKU ASUS_MB_CNL Processor Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz, 3600 Mhz, 8 Core(s), 8 Logical Processor(s) BIOS Version/Date American Megatrends Inc. 1005, 4/10/2019 SMBIOS Version 3.1 Embedded Controller Version 255.255 BIOS Mode UEFI BaseBoard Manufacturer ASUSTeK COMPUTER INC. BaseBoard Product PRIME Z390-A BaseBoard Version Rev 1.xx Platform Role Desktop Secure Boot State Off PCR7 Configuration Elevation Required to View Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume4 Locale United States Hardware Abstraction Layer Version = "10.0.19041.3570" User Name SIMBI-I7-NG\John Time Zone Eastern Daylight Time Installed Physical Memory (RAM) 64.0 GB Total Physical Memory 63.9 GB Available Physical Memory 47.7 GB Total Virtual Memory 73.4 GB Available Virtual Memory 53.5 GB Page File Space 9.50 GB Page File C:\pagefile.sys Kernel DMA Protection Off Virtualization-based security Not enabled Device Encryption Support Elevation Required to View Hyper-V - VM Monitor Mode Extensions Yes Hyper-V - Second Level Address Translation Extensions Yes Hyper-V - Virtualization Enabled in Firmware Yes Hyper-V - Data Execution Protection Yes
I hope you can tell me how to get it functioning. Thanks.