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Azure-Samples / cognitive-services-speech-sdk

Sample code for the Microsoft Cognitive Services Speech SDK
MIT License
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Error - WS_ERROR_UNDERLYING_IO_ERROR #2570

Open anne-a opened 3 months ago

anne-a commented 3 months ago

I got the following error from the speechRecognizer.Canceled event a few times yesterday and am not sure what caused it: ConnectionFailure WebSocket operation failed. Internal error: 3. Error details: WS_ERROR_UNDERLYING_IO_ERROR

Trying to resume the recognition using StartContinuousRecognitionAsync then returned the following error: SPXERR_START_RECOGNIZING_INVALID_STATE_TRANSITION

Are you able to see what caused the error? I don't have a log file, but below are the session IDs incase you can see anything in the service logs: 4dda6759092a4bf4b04ce4ba0840538c df82d2eb497646bbbb8504fcdf1da9c7

github-actions[bot] commented 2 months ago

This item has been open without activity for 19 days. Provide a comment on status and remove "update needed" label.

anne-a commented 3 weeks ago

Any update on this issue please? I got the same error again yesterday, session IDs: c7ae6a2bd07640c699dd1a160bb7eef1 6ae5bd31d498418f9cce24e06464b590

tingwei-xrspace commented 3 weeks ago

Same problem.

RECOGNITION CANCELED: ErrorCode="ConnectionFailure" ErrorDetails="WebSocket operation failed. Internal error: 3. Error details: WS_ERROR_UNDERLYING_IO_ERROR SessionId: f7ab93cb9636441a908ae29f5f952ac2"
rhurey commented 3 weeks ago

Once a recognizer cancels recognition, the internal state machine often can't be reset, leading to state transition errors.

IO connection errors are client side, and typically need a client log do diagnose. Also, as the base network layer is different for each OS, knowing that would also help.

anne-a commented 3 weeks ago

Thanks, it was from an Azure Windows VM.