Adding the prompt for intent classification and sentiment analysis and transfer call feature on the call automation - Githubissues

Azure-Samples / communication-services-dotnet-quickstarts

Sample code for Azure Communication Services .Net quickstarts

MIT License

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Adding the prompt for intent classification and sentiment analysis and transfer call feature on the call automation #134

Closed v-vdharmaraj closed 9 months ago

v-vdharmaraj commented 10 months ago

Purpose

Added prompt for intent classification and sentiment analysis for the customer queries
Added the transfer call when customer wants to talk to an agent or when the customer is not happy (i.e. when sentiment rating goes below 5)

Does this introduce a breaking change?

[ ] Yes
[ ] No

Pull Request Type

What kind of change does this Pull Request introduce?

[ ] Bugfix
[ ] Feature
[ ] Code style update (formatting, local variables)
[ ] Refactoring (no functional changes, no api changes)
[ ] Documentation content changes
[ ] Other... Please describe:

How to Test

Get the code

git clone [repo-address]
cd [repo-name]
git checkout [branch-name]
npm install

Test the code

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