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Azure-Samples / cosmos-notebooks

Sample Notebooks
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Can't connect to Notebooks Server #29

Open swangers opened 5 years ago

swangers commented 5 years ago

Please provide us with the following information:

This issue is for a: (mark with an x)

- [ ] bug report -> please search issues before submitting
- [ ] feature request
- [x ] documentation issue or request
- [ ] regression (a behavior that used to work and stopped in a new release)

Minimal steps to reproduce

Try to open a Notebook in Cosmos

Any log messages given by the failure

Connection lost with Notebook server. Attempting to reconnect...

Expected/desired behavior

Notebook connects to server and opens

OS and Version?

Windows 10

Versions

Mention any other details that might be useful

I enabled Notebooks in Cosmos on 11/6/2019 (Region East US). It worked for 11/6/2019, 11/7/2019, 11/8/2019, 11/11/2019 (early morning only) around 10 am EST on 11/11/2019 I began getting the error message Connection lost with Notebook server. Attempting to reconnect... It's not been able to Reconnect since. There no documentation any where to help with this issue. I no idea where to go to troubleshoot this issue. Please provide documentation on what to do when you can't connect to server in Notebooks. I can't implement Notebooks in Cosmos and tell everyone how great it is if its not working. Thanks! We'll be in touch soon.