Azure-Samples / graphrag-accelerator

One-click deploy of a Knowledge Graph powered RAG (GraphRAG) in Azure
https://github.com/microsoft/graphrag
MIT License
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[BUG] APIM Deployment fails with error "Unable to activate API service at this time" #134

Open ajay-sainy opened 1 month ago

ajay-sainy commented 1 month ago

Describe the bug The deploy.sh script fails after 30-40 minutes with error:

Unable to activate API service at this time. Please make sure the all the requirements for setting up vnet injection are met as specified in the doc https://aka.ms/apimvnet. Otherwise, this could be temporary issue in the region. Please check https://aka.ms/azurestatus for any issues. If the issue persists after retry, please open a support case for your API management service using the Azure portal.Please provide correlationId adf0bc6e-6481-4de4-a942-f33379fd1d29 and TimeStamp 8/10/2024 7:04:16 PM

I have check the deployments in the portal also, they provide the same error.

To Reproduce Steps to reproduce the behavior: Follow the deployment steps. I deployed in WestUS2 Location.

deployment parameters { "GRAPHRAG_API_BASE": "https://XYZ.openai.azure.com", "GRAPHRAG_API_VERSION": " 2024-02-15-preview", "GRAPHRAG_EMBEDDING_DEPLOYMENT_NAME": "text-embedding-3-large", "GRAPHRAG_EMBEDDING_MODEL": "text-embedding-3-large", "GRAPHRAG_LLM_DEPLOYMENT_NAME": "XYZ_4o", "GRAPHRAG_LLM_MODEL": "gpt-4o", "LOCATION": "WestUS2", "RESOURCE_GROUP": "XYZ" }

Expected behavior Deployment succeed

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rnpramasamyai commented 3 weeks ago

@ajay-sainy Please check the deployment on azure portal. This issue may be related to dependencies.