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Validation cluster failed #9

Closed paracetamol32 closed 4 years ago

paracetamol32 commented 4 years ago

Validation cluster failed when retrieving report: image

image

mattmcspirit commented 4 years ago

Thanks - we'll look into this and update when we know more

mattmcspirit commented 4 years ago

On each node, and on the MGMT01 OS, can you run the following in PowerShell:

Restart-Service WinRm

Can you reboot the nodes, and also reboot the MGMT01 VM, then try again?

mattmcspirit commented 4 years ago

I've also added some workaround steps here: https://github.com/Azure/AzureStackHCI-EvalGuide/blob/main/nested/steps/4_AzSHCICluster.md#troubleshooting-cluster-validation-issues

paracetamol32 commented 4 years ago

Restart-Service WinRm and reboot on all nodes and mgmt don't solve problem

mattmcspirit commented 4 years ago

Hey - did you deploy with EN-US as your region for AzSHCI nodes or select a different region?

On one of your Azure Stack HCI nodes, could you run:

Get-WinSystemLocale

If it's set to anything other than en-us, could you run:

Set-WinSystemLocale -SystemLocale en-us

There may be a bug affecting different regional settings that we're investigating.

pminnebach commented 4 years ago

I have the same error.

Both nodes and mgmt are deployed with Belgium as region.

After Set-WinSystemLocale -SystemLocale en-us , as per your previous request for both nodes and mgmt, it still is giving me the same error about the test report.

I did some troubleshooting with the locale and cultures, and I found out that it's the different culture was being the culprit in my case. Get-Culture also reported nl-be back to me, and after setting it to en-us validation finally passed.

So now Get-WinSystemLocale, Get-Culture and Get-UICulture are set to en-us.

mattmcspirit commented 4 years ago

Thank you for troubleshooting - to confirm, running:

Set-Culture -CultureInfo en-us

On the nodes, WAC management machine, or both, fixed it for you?

Thanks!

pminnebach commented 4 years ago

Yes, I can confirm it fixed it for me.

mattmcspirit commented 4 years ago

Thanks - but did you run this on just the nodes, or the WAC machine also?

pminnebach commented 4 years ago

On every machine, nodes and mgmt (WAC), just to make sure they are all the same.

mattmcspirit commented 4 years ago

Great - thanks, I'll try this and add to the guide notes when I have a workaround.

paracetamol32 commented 4 years ago

I confirm it works image