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Azure / api-management-developer-portal

Developer portal provided by the Azure API Management service.
MIT License
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APIM administrator can't log in to the developer portal #2351

Closed Shafeeqts89 closed 3 months ago

Shafeeqts89 commented 7 months ago

The administrator user cannot log in to the developer portal despite entering the correct credentials. The error message "Please provide a valid email and password" keeps appearing.

image It was working fine until I enable the Azure AD sign-in. I have tried removing the azure AD user, but now I can't login with either of the login method. Azure AD sign-in shows a server error. image

Here is what I can see in the logs image

fpdutra commented 6 months ago

Are you using Self-Hosted Portal?

Shafeeqts89 commented 6 months ago

Are you using Self-Hosted Portal?

No, It is the azure managed portal.

sthirthala commented 3 months ago

For managed portal, please create a support request in Azure help+support.

https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request