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Azure / azure-iot-explorer

Cross-platform UI for interacting with devices attached to Azure IoT Hub. This tool is meant for learning and testing, not for production environment.
MIT License
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[BUG] v0.14.7.0 Windows cannot retrieve the telemetry from IoT Hub #486

Closed timzhan closed 2 years ago

timzhan commented 2 years ago

Describe the bug Azure IoT Explorer 0.14.7.0 Windows edition cannot retrieve the telemetry from IoT Hub.

To Reproduce Steps to reproduce the behavior:

  1. Go to 'Home > IoT Hub > Devices > DeviceId > Telemetry'
  2. Click on 'Start'
  3. It shows 'Receiving events ....', but no data is showing up and just hangs there.
  4. It seems this issue doesn't exist on Windows edition 0.14.5.0.
rido-min commented 2 years ago

can you verify your routing settings in hub are correct by trying to watch telemetry from the CLI ? az iot hub monitor-events

kdimitris33 commented 2 years ago

I run into the same issue too. Yes, from the CLI I can see the events flowing. Tested generating events from an app in the SDK (pnp_temperature_controller) and from the "simulate a device" - same thing: once pressing the "start" button, it is stuck in "receiving" Downloaded the previous version - worked like a charm..

YingXue commented 2 years ago

Please check if the issue still happens in https://github.com/Azure/azure-iot-explorer/releases/tag/v0.14.8 We are not able repro the issue on our side.