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Azure / azure-iot-explorer

Cross-platform UI for interacting with devices attached to Azure IoT Hub. This tool is meant for learning and testing, not for production environment.
MIT License
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[BUG] Failed upgrade azure-iot-explorer from 0.14 version to 0.15 version #566

Closed SerenaAzsphere1 closed 2 years ago

SerenaAzsphere1 commented 2 years ago

Describe the bug A clear and concise description of what the bug is.

To Reproduce Steps to reproduce the behavior:

  1. Go to 'https://github.com/Azure/azure-iot-explorer/blob/main/README.md'
  2. install the explorer tool by Chocolatey, run choco install azure-iot-explorer --pre.
  3. azure-iot-exporer 0.14 version was installed after step#2
  4. Go to https://github.com/Azure/azure-iot-explorer/releases
  5. download the latest explorer version: Azure.IoT.Explorer.Preview.0.15.0.msi
  6. double click on the msi file and install

Actual result For step#6, error popped up: Error writing to file: C:\Users\v-serenali\AppData\Local\Programs\Azure-iot-explorer\libEGL.dll, verify that you have access to that directory.

Expected behavior No error, the azure-iot-explorer should upgrade from 0.14 to 0.15 version

Screenshots image

Desktop (please complete the following information):

Additional context Add any other context about the problem here.

YingXue commented 2 years ago

Hi, can you try delete the old version and then install the new one? Also please make sure the old version is not currently opened.