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This repository is for active development of the Azure SDK for JavaScript (NodeJS & Browser). For consumers of the SDK we recommend visiting our public developer docs at https://docs.microsoft.com/javascript/azure/ or our versioned developer docs at https://azure.github.io/azure-sdk-for-js.
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CallingCommunicationError: User stack init timeout #28271

Open naresaichaitanya opened 8 months ago

naresaichaitanya commented 8 months ago

I'm using the Azure Communications Service JavaScript SDK in my Electron Forge app. I'm encountering code 480, which prevents calls from initiating and receiving calls.

Dependencies:

"@azure/communication-calling": "1.20.1-beta.2",
"@azure/communication-common": "^2.3.0",
"@azure/communication-identity": "^1.2.0",
"@azure/msal-node": "^2.4.0",
"electron": "^26.4.3",
"typescript": "~4.5.4",

I'm using a Teams user, where I exchange the user token to ACS to obtain an access token. In my logic, I retrieve the token if the user token or ACS token is about to expire in the next 10 minutes. This issue occurs every 3-4 days.

Here are some logs captured from the console:

renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.688Z CallClient69 op:Dispose, started 2024-01-16T06:26:52.691Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.689Z CallClient69:CallStack op:Dispose, started 2024-01-16T06:26:52.692Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.690Z CallClient69:CallStack:Trouter [Trouter] clearMessageHandlers is called 2024-01-16T06:26:52.693Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.691Z CallClient69:CallStack:Trouter Trouterservice stop 2024-01-16T06:26:52.705Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.702Z CallClient69:CallStack:Trouter [Trouter] onStateChanged called 2024-01-16T06:26:52.706Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.704Z CallClient69:CallStack:Trouter [Trouter] close connection 2024-01-16T06:26:52.707Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.705Z CallClient69:CallStack:Trouter [ManagerFsm] Switching from state 'Connected' to state 'Unknown' 2024-01-16T06:26:52.708Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.705Z CallClient69:CallStack:Trouter [Connection] Stopping 2024-01-16T06:26:52.711Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.709Z CallClient69:CallStack:Trouter [ConnectionFsm] Switching from state 'Connected' to state 'Unregistering' 2024-01-16T06:26:52.712Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.710Z CallClient69:CallStack:Trouter [Connection] sending unregister request 2024-01-16T06:26:52.713Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.711Z CallClient69:CallStack:Trouter [RegistrarClient] sending unregister request 2024-01-16T06:26:52.716Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.714Z CallClient69:CallStack:PluginlessStack:[12b2a191][dispose] Dispose 2024-01-16T06:26:52.717Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.715Z CallClient69:CallStack:PluginlessStack:CallRegistry/baafe34c:[12b2a191][dispose] dispose 2024-01-16T06:26:52.718Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.716Z CallClient69:CallStack:SignalingAgent:TokenManager [setDisableTimerFlag] set disableTimerFlag to true 2024-01-16T06:26:52.719Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.717Z CallClient69:CallStack:SignalingAgent timeoutManager :: dispose 2024-01-16T06:26:52.721Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.719Z CallClient69:CallStack:PluginlessStack:CallRegistry/baafe34c:[Operation] [a52d0810][Logout]API called, 2024-01-16T06:26:52.721Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.719Z CallClient69:CallStack:PluginlessStack:CallRegistry/baafe34c:[Operation] [a52d0810][Logout][creating...] 2024-01-16T06:26:52.722Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.720Z CallClient69:CallStack:PluginlessStack:CallRegistry/baafe34c:[Operation] [a52d0810][Logout] executing operation... 2024-01-16T06:26:52.723Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.721Z CallClient69:CallStack:PluginlessStack:CallRegistry/baafe34c:[de7219d4][logout] logout 2024-01-16T06:26:52.724Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.721Z CallClient69:CallStack:PluginlessStack:CallRegistry/baafe34c:CallRegistryTelemetry Event success:,,Logout,, 2024-01-16T06:26:52.724Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.722Z CallClient69:CallStack:PluginlessStack:CallRegistry/baafe34c:[Operation] [a52d0810][Logout] execution succeeded, result=void, time=2 2024-01-16T06:26:52.724Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.722Z CallClient69:CallStack:PluginlessStack:CallRegistry/baafe34c:[Operation] [a52d0810][Logout]resolved, result=void 2024-01-16T06:26:52.725Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.723Z CallClient69:CallStack:PluginlessStack:CallRegistry/baafe34c:CallRegistryTelemetry Call eventTimestampBag {... 2024-01-16T06:26:52.728Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.726Z CallClient69:CallStack:MA:DeviceManager:DeviceEnumerator disposing 2024-01-16T06:26:52.729Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.727Z CallClient69:CallStack:MA:DeviceManager:RawDeviceStream Dispose All clients 2024-01-16T06:26:52.731Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.729Z CallClient69:CallStack:PluginlessStack:[12b2a191][dispose] media agent is disposed 2024-01-16T06:26:52.732Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.730Z CallClient69:CallStack:PluginlessStack:[12b2a191][dispose] call registries are disposed 2024-01-16T06:26:52.732Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.730Z CallClient69:CallStack:PluginlessStack:[12b2a191][dispose] screensharing manager is disposed 2024-01-16T06:26:52.733Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.730Z CallClient69:CallStack Calling stack disposed 2024-01-16T06:26:52.733Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.731Z CallClient69:CallStack op:Dispose, succeeded in 0.042s 2024-01-16T06:26:52.733Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:52.731Z CallClient69 op:Dispose, succeeded in 0.043s 2024-01-16T06:26:55.900Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:warning 2024-01-16T06:26:55.897Z CallClient70 appName is to long, max allowed length is 64 chars, appName was truncated to max length 2024-01-16T06:26:55.900Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:warning 2024-01-16T06:26:55.897Z CallClient70 appVersion is to long, max allowed length is 64 chars, appVersion was truncated to max length 2024-01-16T06:26:55.900Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:warning 2024-01-16T06:26:55.898Z CallClient70 tags are to long, max allowed length is 128 chars, tags were truncated to max length 2024-01-16T06:26:55.902Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:55.900Z CallClient70 created 2024-01-16T06:26:55.904Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:55.902Z AcsProxy Proxy url not defined, return original https://api.flightproxy.skype.com/api/v2/cpconv 2024-01-16T06:26:55.914Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:55.902Z AcsProxy Proxy url not defined, return original https://edge.skype.com/trap 2024-01-16T06:26:55.914Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:55.912Z AcsProxy Proxy url not defined, return original https://edge.skype.com/trap/tokens 2024-01-16T06:26:55.916Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:55.914Z CallClient70 op:Feature, started 2024-01-16T06:26:55.917Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:55.915Z CallClient70 waiting for call agent to be created 2024-01-16T06:26:55.918Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:55.916Z CallClient70:CallingEventEmitter event:subscribe to callAgentCreated 2024-01-16T06:26:55.920Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:55.918Z CallClient70 op:Feature, succeeded in 0.004s 2024-01-16T06:26:55.920Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: callClient: [object Object] 2024-01-16T06:26:55.921Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: loginResponse 2024-01-16T06:26:55.923Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:55.921Z CallClient70 op:CreateTeamsCallAgent, started 2024-01-16T06:26:57.078Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:57.076Z CallClient70 op:Initialize, started 2024-01-16T06:26:57.080Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:57.078Z CallClient70 op:GetEnvironmentInfo, started 2024-01-16T06:26:57.081Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:57.079Z CallClient70:CallStack op:CreateStackBase, started 2024-01-16T06:26:57.096Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:57.094Z CallClient70:CallStack:MA:configProvider Initialized 2024-01-16T06:26:57.098Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:57.096Z CallClient70:CallStack:MA:UFD Initialized 2024-01-16T06:26:57.099Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:57.097Z CallClient70:CallStack:MA:DeviceManager:DeviceEnumerator:DeviceList Initialized 2024-01-16T06:26:57.103Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:57.101Z CallClient70:CallStack:MA:DeviceManager:DeviceSelection Initialized 2024-01-16T06:26:57.104Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:57.102Z CallClient70:CallStack:MA:DeviceManager:PermissionManager Initializing 2024-01-16T06:26:57.106Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:57.104Z CallClient70:CallStack op:InitializeEcsBase, started 2024-01-16T06:26:57.108Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:26:57.106Z AcsProxy Proxy url not defined, return original https://ecs.communication.microsoft.com 2024-01-16T06:26:57.618Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: Checking for ACS SDK Errors 2024-01-16T06:27:05.562Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:05.560Z CallClient69:CallStack:Trouter [Connection] Unregister request successful 2024-01-16T06:27:05.563Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:05.561Z CallClient69:CallStack:Trouter [ConnectionFsm] Switching from state 'Unregistering' to state 'Initial' 2024-01-16T06:27:05.563Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:05.561Z CallClient69:CallStack:Trouter [Connection] dispatching unregistered 2024-01-16T06:27:05.564Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:05.562Z CallClient69:CallStack:Trouter TrouterService registrationStateCallbackForAcs: false 2024-01-16T06:27:05.565Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:error 2024-01-16T06:27:05.562Z CallClient69:CallStack:Trouter Signaling service is currently not registered. Unable to receive incoming calls 2024-01-16T06:27:05.565Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:05.563Z CallClient69:CallStack:Trouter TrouterService onRegisteredChanged: false 2024-01-16T06:27:05.566Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:05.564Z CallClient69:CallAgent69:CallingEventEmitter event:emit connectionStateChanged 2024-01-16T06:27:05.566Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:05.564Z CallClient69:CallStack:Trouter [Connection] dispatching disconnected 2024-01-16T06:27:05.567Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:05.565Z CallClient69:CallStack:Trouter [Trouter] notifyStateChanged called, will forward to 0 listeners 2024-01-16T06:27:05.618Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:05.616Z CallClient70:CallStack:MA:DeviceManager:PermissionManager Permission state for microphone changed unknown -> granted 2024-01-16T06:27:05.619Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:05.617Z CallClient70:CallStack:MA:DeviceManager Device event: permissions_state_changed: {"microphone":"granted","camera":"unknown"} 2024-01-16T06:27:06.863Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:06.860Z CallClient70:CallStack:MA:DeviceManager:DeviceEnumerator:DeviceList Device lists updated and changed 2024-01-16T06:27:06.863Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:06.861Z CallClient70:CallStack:MA:DeviceManager:DeviceEnumerator:DeviceList microphone|input(4)|-communications|default:groupId(u1)|default(u1)|-defaultId 2024-01-16T06:27:06.864Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:06.861Z CallClient70:CallStack:MA:DeviceManager:DeviceEnumerator:DeviceList camera|input(1)|default:only|default(u801) 2024-01-16T06:27:06.864Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:06.862Z CallClient70:CallStack:MA:DeviceManager:DeviceEnumerator:DeviceList speaker|input(4)|-communications|default:groupId(u2)|default(u2)|-defaultId 2024-01-16T06:27:06.865Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:06.863Z CallClient70:CallStack:MA:DeviceManager:DeviceEnumerator:DeviceList compositeAudio|pairSimple(u3, u2)|pairSimple(u1, u4)|directMatched(2)|otherMatched(0) 2024-01-16T06:27:06.867Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:06.865Z CallClient70:CallStack:MA:DeviceManager:DeviceSelection Changed due to device list change: {"deviceId":"u5","label":"CABLE VB-Audio Cable","kind":"audioinput","groupId":"u6","capabilities":{"autoGainControl":{"0":true,"1":false},"channelCount":{"max":2,"min":1},"echoCancellation":{"0":true,"1":false},"latency":{"max":0.01,"min":0},"noiseSuppression":{"0":true,"1":false},"sampleRate":{"max":48000,"min":48000},"sampleSize":{"max":16,"min":16}},"type":"microphone","guid":"u1","isSystemDefault":true},{"deviceId":"u802","label":"Integrated Cam","kind":"videoinput","groupId":"u803","capabilities":{"aspectRatio":{"max":1920,"min":0.000925925925925926},"facingMode":{},"frameRate":{"max":60,"min":1},"height":{"max":1080,"min":1},"resizeMode":{"0":"none","1":"crop-and-scale"},"width":{"max":1920,"min":1}},"type":"camera","guid":"u801","isSystemDefault":true,"position":"unknown"},{"deviceId":"u7","label":"CABLE VB-Audio Cable","kind":"audiooutput","groupId":"u8","type":"speaker","guid":"u2","isSystemDefault":true},null 2024-01-16T06:27:06.869Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:06.867Z CallClient70:CallStack:MA:DeviceManager Device event: selected_devices_changed: {"microphone":"CABLE VB-Audio Cable","camera":"Integrated Cam","speaker":"CABLE VB-Audio Cable","fromInterface":false} 2024-01-16T06:27:06.871Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:06.868Z CallClient70:CallStack:MA:DeviceManager Device event: devices_changed: {"devices":[{"label":"CABLE VB-Audio Cable","isSystemDefault":true,"kind":"audioinput","type":"microphone","capabilities":{"autoGainControl":{"0":true,"1":false},"channelCount":{"max":2,"min":1},"echoCancellation":{"0":true,"1":false},"latency":{"max":0.01,"min":0},"noiseSuppression":{"0":true,"1":false},"sampleRate":{"max":48000,"min":48000},"sampleSize":{"max":16,"min":16}},"groupId":"u9"},{"label":"CABLE VB-Audio Cable","isSystemDefault":false,"kind":"audioinput","type":"microphone","capabilities":{"autoGainControl":{"0":true,"1":false},"channelCount":{"max":2,"min":1},"echoCancellation":{"0":true,"1":false},"latency":{"max":0.01,"min":0},"noiseSuppression":{"0":true,"1":false},"sampleRate":{"max":48000,"min":48000},"sampleSize":{"max":16,"min":16}},"groupId":"u10"},{"label":"Integrated Cam","isSystemDefault":true,"kind":"videoinput","type":"camera","capabilities":{"aspectRatio":{"max":1920,"min":0.000925925925925926},"facingMode":{},"frameRate":{"max":60,"min":1},"height":{"max":1080,"min":1},"resizeMode":{"0":"none","1":"crop-and-scale"},"width":{"max":1920,"min":1}},"groupId":"u11"},{"label":"CABLE VB-Audio Cable","isSystemDefault":true,"kind":"audiooutput","type":"speaker","groupId":"u10"},{"label":"CABLE VB-Audio Cable","isSystemDefault":false,"kind":"audiooutput","type":"speaker","groupId":"u9"},{"label":"VB-Audio Cable","isSystemDefault":false,"kind":"compositeAudio","type":"compositeAudio","groupId":"u804"},{"label":"VB-Audio Cable","isSystemDefault":false,"kind":"compositeAudio","type":"compositeAudio","groupId":"u804"}],"debug":{"microphone":"microphone|input(4)|-communications|default:groupId(u1)|default(u1)|-defaultId","camera":"camera|input(1)|default:only|default(u801)","speaker":"speaker|input(4)|-communications|default:groupId(u2)|default(u2)|-defaultId","compositeAudio":"compositeAudio|pairSimple(u3, u2)|pairSimple(u1, u4)|directMatched(2)|otherMatched(0)","audioIngestDevice":"","virtualDevice":""}} 2024-01-16T06:27:06.872Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:06.869Z CallClient70:CallStack:MA:DeviceManager Renderers updates finished 2024-01-16T06:27:09.489Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: Checking for ACS SDK Errors 2024-01-16T06:27:09.557Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:warning 2024-01-16T06:27:09.555Z CallClient70:CallStack Failed to fetch base settings. Stack will initialize without default settings,CallingCommunicationError: Operation timed out 2024-01-16T06:27:09.559Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:09.557Z CallClient70:CallStack Update ECS settings 2024-01-16T06:27:09.560Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:09.558Z CallClient70:CallStack op:InitializeEcsBase, succeeded in 12.453s 2024-01-16T06:27:09.561Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:09.559Z CallClient70:CallStack op:CreateStackBase, succeeded in 12.48s 2024-01-16T06:27:09.565Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:09.562Z CallClient70 op:GetEnvironmentInfo, succeeded in 12.484s 2024-01-16T06:27:09.565Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:09.563Z CallClient70:CallStack op:InitializeStackForUser, started 2024-01-16T06:27:09.566Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:09.563Z CallClient70:CallStack op:CreateStackBase, started 2024-01-16T06:27:09.567Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:09.564Z CallClient70:CallStack op:CreateStackBase, succeeded in 0.001s 2024-01-16T06:27:09.568Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:09.566Z AcsProxy Proxy url not defined, return original https://api.flightproxy.skype.com/api/v2/cpconv 2024-01-16T06:27:09.568Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:09.566Z AcsProxy Proxy url not defined, return original https://edge.skype.com/trap 2024-01-16T06:27:09.569Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:09.567Z AcsProxy Proxy url not defined, return original https://edge.skype.com/trap/tokens 2024-01-16T06:27:09.570Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:09.568Z CallClient70:CallStack op:InitializeEcsBase, started 2024-01-16T06:27:09.572Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:09.570Z AcsProxy Proxy url not defined, return original https://config.teams.microsoft.com 2024-01-16T06:27:11.084Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:11.082Z CallClient70:CallStack:MA:DeviceManager:PermissionManager Permission state for camera changed unknown -> granted 2024-01-16T06:27:11.085Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:11.082Z CallClient70:CallStack:MA:DeviceManager Device event: permissions_state_changed: {"microphone":"granted","camera":"granted"} 2024-01-16T06:27:21.978Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: ECS - Config fetch complete 2024-01-16T06:27:21.978Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:21.942Z CallClient70:CallStack Update ECS settings 2024-01-16T06:27:22.068Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:22.065Z CallClient70:CallStack:MA:configProvider Merging settings with platform call constraints: {"numVideoChannelsGvc":10,"specCompliantSimulcast":{},"multiviewResolutionLimits":{"1":1080,"2":720,"3":540,"4":360,"more":360},"enableVla":false,"allowRemoteVla":false,"enableNonAdvVla":false,"outgoingVideoLimit":{},"specCompliantSimulcastMultiparty":{"video":{"enableLocally":false,"allowEnableRemotely":false,"layerScaleFactors":[1],"minFsForSimulcast":920,"useApplyConstraints":true},"sharing":{"enableLocally":false,"allowEnableRemotely":false,"layerScaleFactors":[1]},"allowOverride":false,"constraintsDisableVla":true,"collectResolutionInfo":true,"maxBrControlEnabled":false,"allowedBweOvershootRatio":1,"allowResLimit":false}} 2024-01-16T06:27:22.070Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:22.068Z CallClient70:CallStack:MA:configProvider Merging settings with console overrides: {} 2024-01-16T06:27:22.159Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:22.075Z CallClient70:CallStack:MA:configProvider Settings updated: {"activeSpeaker":{"timeToPromote":10000},"dtmf":{"toneDuration":200,"toneGap":100},"webrtcAllowedMediaContentType":["application/sdp-ngc-1.0","application/sdp-ngc-0.5","application/sdp"],"webrtcMediaContentType":"application/sdp-ngc-1.0","webrtcMultiPartyRecvVideoMaxFS":8160,"webrtcMaxScalingFs":3600,"enableOptimalVideoCount":true,"nonEstimatedDefaultVideoReceiversCount":9,"ovcMaxCount":9,"useAudioAnalyzer":true,"permissions":{"usePositiveInAdp":false,"useNegativeInAdp":false,"adpFallback":true,"adpFallbackAudio":true,"adpFallbackVideo":true,"adpRequestAVLast":true,"rememberNegative":false,"persistOnDeniedError":true,"disableOnPermissionDeniedOnly":false},"devices":{"blacklist":{"microphone":"stereo mix \(","camera":"(ir camera|avstream media device)","speaker":"stereo mix \("},"overrideDefault":false,"compositeLabelMatchingThreshold":0.5,"piiSafeWords":["airpod","bluetooth","hands-free","stereo","wireless","citrix hdx","remote 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file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: ECS - Config fetch complete 2024-01-16T06:27:31.065Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:31.062Z CallClient70:CallStack Update ECS settings 2024-01-16T06:27:31.067Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:31.064Z AcsProxy Proxy url not defined, return original https://teams.microsoft.com/registrar/prod/v3/registrations 2024-01-16T06:27:31.087Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:31.085Z CallClient70:CallStack:MA:configProvider Merging settings with platform call constraints: {"numVideoChannelsGvc":10,"specCompliantSimulcast":{},"multiviewResolutionLimits":{"1":1080,"2":720,"3":540,"4":360,"more":360},"enableVla":false,"allowRemoteVla":false,"enableNonAdvVla":false,"outgoingVideoLimit":{},"specCompliantSimulcastMultiparty":{"video":{"enableLocally":false,"allowEnableRemotely":false,"layerScaleFactors":[1],"minFsForSimulcast":920,"useApplyConstraints":true},"sharing":{"enableLocally":false,"allowEnableRemotely":false,"layerScaleFactors":[1]},"allowOverride":false,"constraintsDisableVla":true,"collectResolutionInfo":true,"maxBrControlEnabled":false,"allowedBweOvershootRatio":1,"allowResLimit":false}} 2024-01-16T06:27:31.089Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:31.086Z CallClient70:CallStack:MA:configProvider Merging settings with console overrides: {} 2024-01-16T06:27:31.097Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:info 2024-01-16T06:27:31.094Z CallClient70:CallStack:MA:configProvider Settings updated: 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2024-01-16T06:27:35.594Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: Checking for ACS SDK Errors 2024-01-16T06:27:35.596Z [info]: Event:console-message | Line: 2 | Source: file:///C:/Users/Administrator/AppData/Local/tekvizion-ctaas-bot/app-10.4.23/resources/app/.webpack/renderer/main_window/index.js | Message: azure:ACS-calling:warning 2024-01-16T06:27:35.588Z CallClient70:CallStack Failed to fetch user settings. 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akania commented 8 months ago

hi @naresaichaitanya , thank you for raising this

One observation based on the logs is that you're creating new instance of CallClient - probably every time you want to refresh token - that is not the most efficient way of doing it - here in this log we can see that you've had 70 instances of the SDK created over time (CallClient70) - please review public doc about refreshing user tokens - https://learn.microsoft.com/en-us/azure/communication-services/concepts/credentials-best-practices?tabs=javascript#proactive-token-refreshing this would allow you to have 1 instance of calling SDK and keep using it

as for the issue with getting - 480 - i think that the log is incomplete, i couldn't find a reference to it so it's unclear why you'd get that error - whole init flow looks fine until end of the provided log, maybe something failed later - we'd need full log , until wee see an exception/rejected promise - can you provide that?

also please update to our latest 1.21 beta - it has new subcodes and result categories that can help you understand outcomes of any operation performed by ACS SDK

we're in the process of updating documention right now - but if you inspect payload of rejected promise ( eg createCallAgent is rejected ) - you'll notice "subcode" and "resultCategories" - please provide them here and we can check further