Azure / azure-sdk-for-python

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azure-cognitiveservices-vision-customvision not compatible with azure automation packages #19850

Closed koenvers closed 3 years ago

koenvers commented 3 years ago

Describe the bug It is not possible to upload the whl to Azure automation as a package: https://pypi.org/project/azure-cognitiveservices-vision-customvision/#description. he gives an error like placed in screenshots

To Reproduce Steps to reproduce the behavior:

  1. download whl file
  2. go to azure automation
  3. go to packages
  4. go to python 3
  5. upload the whl
  6. wait a few minutes

Screenshots image

xiangyan99 commented 3 years ago

Thanks for the feedback, we’ll investigate asap.

ghost commented 3 years ago

Thanks for the feedback! We are routing this to the appropriate team for follow-up. cc @areddish, @tburns10.

Issue Details
- **Package Name**: - **azure-cognitiveservices-vision-customvision **: - **3.1.0**: - **Azure automation**: - **3**: **Describe the bug** It is not possible to upload the whl to Azure automation as a package: https://pypi.org/project/azure-cognitiveservices-vision-customvision/#description. he gives an error like placed in screenshots **To Reproduce** Steps to reproduce the behavior: 1. download whl file 2. go to azure automation 3. go to packages 4. go to python 3 5. upload the whl 6. wait a few minutes **Screenshots** ![image](https://user-images.githubusercontent.com/77056615/125970399-e4988e61-0621-409a-a933-74d9cfe58450.png)
Author: koenvers
Assignees: -
Labels: `Client`, `Cognitive - Custom Vision`, `Service Attention`, `bug`, `customer-reported`
Milestone: -
lmazuel commented 3 years ago

Hi @koenvers I would open a support ticket to the automation team on this one, especially since the error message you got is really cryptic and a C# trace on their installer code, they should be able to provide en explanation on what failed during the installation, otherwise either us can't do anything: https://docs.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

I can confirm the package itself is installable in a regular environment: image

I'm closing this issue for now. If the support ticket mentions explicitly something wrong with the SDK for some reasons once you get details, please create a new issue with the additional details related to it, and we'll fix the package.

Thanks!

xiangyan99 commented 3 years ago

Customer reported the problem was not solved. Reopen it and assign to automation team.

ghost commented 3 years ago

Thanks for the feedback! We are routing this to the appropriate team for follow-up. cc @jaspkaur28.

Issue Details
- **Package Name**: - **azure-cognitiveservices-vision-customvision **: - **3.1.0**: - **Azure automation**: - **3**: **Describe the bug** It is not possible to upload the whl to Azure automation as a package: https://pypi.org/project/azure-cognitiveservices-vision-customvision/#description. he gives an error like placed in screenshots **To Reproduce** Steps to reproduce the behavior: 1. download whl file 2. go to azure automation 3. go to packages 4. go to python 3 5. upload the whl 6. wait a few minutes **Screenshots** ![image](https://user-images.githubusercontent.com/77056615/125970399-e4988e61-0621-409a-a933-74d9cfe58450.png)
Author: koenvers
Assignees: -
Labels: `bug`, `Automation`, `Service Attention`, `Client`, `customer-reported`, `needs-team-attention`, `Cognitive - Custom Vision`
Milestone: -
jaspkaur28 commented 3 years ago

@xiangyan99 : Automation team will get this issue investigated. Will update the thread once we get the findings.

jaspkaur28 commented 3 years ago

@xiangyan99 The issue is still under investigation. Meanwhile, we have a workaround to shorten the module name from azure_cognitiveservices_vision_customvision-3.1.0-py2.py3-none-any.whl to azure_cognitive.whl.

xiangyan99 commented 3 years ago

Thank you @jaspkaur28.

@koenvers does this work around work for you?

koenvers commented 3 years ago

@xiangyan99 that solved the problem, thank you for the support. Thank you for all the effort! for my part we can close the issue but if you need further investigation or problem solving we can let it open.

xiangyan99 commented 3 years ago

Thank you for the confirmation. We will close it.