Open estebanz01 opened 4 weeks ago
Thanks for the feedback! We are routing this to the appropriate team for follow-up. cc @acsdevx-msft.
OK, I noticed that if I use call_connection.play_media(play_to="all", play_source=play_source)
those prompts get recorded properly, it just don't record the prompts being played when calling call_connection.start_recognizing_media
😭
Based on current communication via support ticket with Microsoft, they say this is "an expected behaviour" rather than a bug 🤣 . I asked for more clarification on that regard. It is really puzzling me right now how this behaviour is a feature, not a bug 🤷
Describe the bug The recordings that are created as
wav
withunmixed
ormixed
channels or the recordings created asmp3
withmixed
channels do not record the audio being played via call automation API, so the final audio is just thephone number
participant audio.To Reproduce Steps to reproduce the behavior:
Microsoft.Communication.CallConnected
is received, start a recording.Expected behavior An recorded audio with both what was played as input sources and what the user said.
Additional context I tried to specify manually the participants in the channel ordering property, but I always get the following errors and it drops the call as the recording cannot start.