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The IoT Edge OSS project
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edgeAgent hangs after a networking issue. #7277

Closed Zurlys closed 1 month ago

Zurlys commented 2 months ago

Expected Behavior

edgeAgent hangs after a networking issue

Current Behavior

edgeAgent hangs after a networking issue and cannot recover when the network is back. Restarting edgeAgent module fix the issue

Steps to Reproduce

  1. I cannot reproduce manually it as it happens randomly (on the remote site). The remote site setup is: Edge on Ubuntu VM on Hyper-V on Windows 11 (default network switch, NAT).

Context (Environment)

Output of iotedge check

Click here ``` √ keyd configuration is well-formed - OK √ certd configuration is well-formed - OK √ tpmd configuration is well-formed - OK √ identityd configuration is well-formed - OK √ daemon configurations up-to-date with config.toml - OK √ identityd config toml file specifies a valid hostname - OK √ aziot-identity-service package is up-to-date - OK √ host time is close to reference time - OK √ preloaded certificates are valid - OK √ keyd is running - OK √ certd is running - OK √ identityd is running - OK √ read all preloaded certificates from the Certificates Service - OK √ read all preloaded key pairs from the Keys Service - OK √ check all EST server URLs utilize HTTPS - OK √ ensure all preloaded certificates match preloaded private keys with the same ID - OK Connectivity checks (aziot-identity-service) -------------------------------------------- √ host can connect to and perform TLS handshake with iothub AMQP port - OK √ host can connect to and perform TLS handshake with iothub HTTPS / WebSockets port - OK √ host can connect to and perform TLS handshake with iothub MQTT port - OK Configuration checks -------------------- √ aziot-edged configuration is well-formed - OK √ configuration up-to-date with config.toml - OK √ container engine is installed and functional - OK √ configuration has correct URIs for daemon mgmt endpoint - OK √ aziot-edge package is up-to-date - OK √ container time is close to host time - OK ‼ DNS server - Warning Container engine is not configured with DNS server setting, which may impact connectivity to IoT Hub. Please see https://aka.ms/iotedge-prod-checklist-dns for best practices. You can ignore this warning if you are setting DNS server per module in the Edge deployment. ‼ production readiness: logs policy - Warning Container engine is not configured to rotate module logs which may cause it run out of disk space. Please see https://aka.ms/iotedge-prod-checklist-logs for best practices. You can ignore this warning if you are setting log policy per module in the Edge deployment. ‼ production readiness: Edge Agent's storage directory is persisted on the host filesystem - Warning The edgeAgent module is not configured to persist its /tmp/edgeAgent directory on the host filesystem. Data might be lost if the module is deleted or updated. Please see https://aka.ms/iotedge-storage-host for best practices. ‼ production readiness: Edge Hub's storage directory is persisted on the host filesystem - Warning The edgeHub module is not configured to persist its /tmp/edgeHub directory on the host filesystem. Data might be lost if the module is deleted or updated. Please see https://aka.ms/iotedge-storage-host for best practices. √ Agent image is valid and can be pulled from upstream - OK √ proxy settings are consistent in aziot-edged, aziot-identityd, moby daemon and config.toml - OK Connectivity checks ------------------- √ container on the default network can connect to upstream AMQP port - OK √ container on the default network can connect to upstream HTTPS / WebSockets port - OK √ container on the IoT Edge module network can connect to upstream AMQP port - OK √ container on the IoT Edge module network can connect to upstream HTTPS / WebSockets port - OK 31 check(s) succeeded. 4 check(s) raised warnings. Re-run with --verbose for more details. 2 check(s) were skipped due to errors from other checks. Re-run with --verbose for more details. ```

Device Information

Runtime Versions

Logs

edge-agent logs ``` <6> 2024-04-11 09:39:44.268 +00:00 [INF] - Edge agent attempting to connect to IoT Hub via Amqp_Tcp_Only... <6> 2024-04-11 09:40:17.614 +00:00 [INF] - Edge agent attempting to connect to IoT Hub via Amqp_WebSocket_Only... <4> 2024-04-11 09:40:50.959 +00:00 [WRN] - Error creating a device-to-cloud connection System.AggregateException: One or more errors occurred. (Transient network error occurred, please retry.) (Transient network error occurred, please retry.) ---> Microsoft.Azure.Devices.Client.Exceptions.IotHubCommunicationException: Transient network error occurred, please retry. ---> System.Net.Sockets.SocketException (11): Resource temporarily unavailable at Microsoft.Azure.Amqp.AsyncResult.End[TAsyncResult](IAsyncResult result) at Microsoft.Azure.Amqp.Transport.AmqpTransportInitiator.<>c.b__17_1(IAsyncResult r) at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization) --- End of stack trace from previous location --- at Microsoft.Azure.Devices.Client.Transport.AmqpIoT.AmqpIoTTransport.InitializeAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.Amqp.AmqpIoTConnector.OpenConnectionAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.Amqp.AmqpConnectionHolder.EnsureConnectionAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.Amqp.AmqpConnectionHolder.EnsureConnectionAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.Amqp.AmqpConnectionHolder.OpenSessionAsync(DeviceIdentity deviceIdentity, TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.AmqpIoT.AmqpUnit.EnsureSessionIsOpenAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.AmqpIoT.AmqpUnit.EnsureSessionIsOpenAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.AmqpIoT.AmqpUnit.OpenAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.Amqp.AmqpTransportHandler.OpenAsync(CancellationToken cancellationToken) at Microsoft.Azure.Devices.Client.Transport.ProtocolRoutingDelegatingHandler.OpenAsync(CancellationToken cancellationToken) at Microsoft.Azure.Devices.Client.Transport.ErrorDelegatingHandler.<>c__DisplayClass27_0.<b__0>d.MoveNext() --- End of stack trace from previous location --- at Microsoft.Azure.Devices.Client.Transport.ErrorDelegatingHandler.ExecuteWithErrorHandlingAsync[T](Func`1 asyncOperation) --- End of inner exception stack trace --- at Microsoft.Azure.Devices.Client.Transport.ErrorDelegatingHandler.ExecuteWithErrorHandlingAsync[T](Func`1 asyncOperation) at Microsoft.Azure.Devices.Client.Transport.RetryDelegatingHandler.<>c__DisplayClass44_0.<b__0>d.MoveNext() --- End of stack trace from previous location --- at Microsoft.Azure.Devices.Client.Transport.RetryDelegatingHandler.OpenInternalAsync(Boolean withRetry, CancellationToken cancellationToken) at Microsoft.Azure.Devices.Client.Transport.RetryDelegatingHandler.EnsureOpenedAsync(Boolean withRetry, CancellationToken cancellationToken) at Microsoft.Azure.Devices.Client.InternalClient.OpenAsync() at Microsoft.Azure.Devices.Edge.Agent.IoTHub.ModuleClientProvider.CreateAndOpenSdkModuleClient(UpstreamProtocol upstreamProtocol, ConnectionStatusChangesHandler statusChangedHandler) in /mnt/vss/_work/1/s/edge-agent/src/Microsoft.Azure.Devices.Edge.Agent.IoTHub/ModuleClientProvider.cs:line 235 at Microsoft.Azure.Devices.Edge.Agent.IoTHub.ModuleClientProvider.<>c__DisplayClass20_1.<b__2>d.MoveNext() in /mnt/vss/_work/1/s/edge-agent/src/Microsoft.Azure.Devices.Edge.Agent.IoTHub/ModuleClientProvider.cs:line 191 --- End of stack trace from previous location --- at Microsoft.Azure.Devices.Edge.Util.Fallback.ExecuteAsync[T](Func`1[] options) --- End of inner exception stack trace --- ---> (Inner Exception #1) Microsoft.Azure.Devices.Client.Exceptions.IotHubCommunicationException: Transient network error occurred, please retry. ---> System.Net.WebSockets.WebSocketException (0x80004005): Unable to connect to the remote server ---> System.Net.Http.HttpRequestException: Resource temporarily unavailable (redacted_for_privacy.azure-devices.net:443) ---> System.Net.Sockets.SocketException (11): Resource temporarily unavailable at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken) at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token) at System.Net.Sockets.Socket.g__WaitForConnectWithCancellation|277_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String host, Int32 port, HttpRequestMessage initialRequest, Boolean async, CancellationToken cancellationToken) --- End of inner exception stack trace --- at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String host, Int32 port, HttpRequestMessage initialRequest, Boolean async, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.AddHttp11ConnectionAsync(HttpRequestMessage request) at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.GetHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken) at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken) at System.Net.WebSockets.WebSocketHandle.ConnectAsync(Uri uri, CancellationToken cancellationToken, ClientWebSocketOptions options) at System.Net.WebSockets.WebSocketHandle.ConnectAsync(Uri uri, CancellationToken cancellationToken, ClientWebSocketOptions options) at System.Net.WebSockets.ClientWebSocket.ConnectAsyncCore(Uri uri, CancellationToken cancellationToken) at Microsoft.Azure.Devices.Client.Transport.AmqpIoT.AmqpIoTTransport.CreateClientWebSocketAsync(Uri websocketUri, TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.AmqpIoT.AmqpIoTTransport.CreateClientWebSocketTransportAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.AmqpIoT.AmqpIoTTransport.InitializeAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.Amqp.AmqpIoTConnector.OpenConnectionAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.Amqp.AmqpConnectionHolder.EnsureConnectionAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.Amqp.AmqpConnectionHolder.EnsureConnectionAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.Amqp.AmqpConnectionHolder.OpenSessionAsync(DeviceIdentity deviceIdentity, TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.AmqpIoT.AmqpUnit.EnsureSessionIsOpenAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.AmqpIoT.AmqpUnit.EnsureSessionIsOpenAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.AmqpIoT.AmqpUnit.OpenAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.Amqp.AmqpTransportHandler.OpenAsync(CancellationToken cancellationToken) at Microsoft.Azure.Devices.Client.Transport.ProtocolRoutingDelegatingHandler.OpenAsync(CancellationToken cancellationToken) at Microsoft.Azure.Devices.Client.Transport.ErrorDelegatingHandler.<>c__DisplayClass27_0.<b__0>d.MoveNext() --- End of stack trace from previous location --- at Microsoft.Azure.Devices.Client.Transport.ErrorDelegatingHandler.ExecuteWithErrorHandlingAsync[T](Func`1 asyncOperation) --- End of inner exception stack trace --- at Microsoft.Azure.Devices.Client.Transport.ErrorDelegatingHandler.ExecuteWithErrorHandlingAsync[T](Func`1 asyncOperation) at Microsoft.Azure.Devices.Client.Transport.RetryDelegatingHandler.<>c__DisplayClass44_0.<b__0>d.MoveNext() --- End of stack trace from previous location --- at Microsoft.Azure.Devices.Client.Transport.RetryDelegatingHandler.OpenInternalAsync(Boolean withRetry, CancellationToken cancellationToken) at Microsoft.Azure.Devices.Client.Transport.RetryDelegatingHandler.EnsureOpenedAsync(Boolean withRetry, CancellationToken cancellationToken) at Microsoft.Azure.Devices.Client.InternalClient.OpenAsync() at Microsoft.Azure.Devices.Edge.Agent.IoTHub.ModuleClientProvider.CreateAndOpenSdkModuleClient(UpstreamProtocol upstreamProtocol, ConnectionStatusChangesHandler statusChangedHandler) in /mnt/vss/_work/1/s/edge-agent/src/Microsoft.Azure.Devices.Edge.Agent.IoTHub/ModuleClientProvider.cs:line 235 at Microsoft.Azure.Devices.Edge.Agent.IoTHub.ModuleClientProvider.<>c__DisplayClass20_1.<b__3>d.MoveNext() in /mnt/vss/_work/1/s/edge-agent/src/Microsoft.Azure.Devices.Edge.Agent.IoTHub/ModuleClientProvider.cs:line 197 --- End of stack trace from previous location --- at Microsoft.Azure.Devices.Edge.Util.Fallback.ExecuteAsync[T](Func`1[] options)<--- <6> 2024-04-11 09:41:50.959 +00:00 [INF] - Edge agent attempting to connect to IoT Hub via Amqp_Tcp_Only... <6> 2024-04-11 09:42:24.336 +00:00 [INF] - Edge agent attempting to connect to IoT Hub via Amqp_WebSocket_Only... <4> 2024-04-11 09:42:57.577 +00:00 [WRN] - Error creating a device-to-cloud connection System.AggregateException: One or more errors occurred. (Transient network error occurred, please retry.) (Transient network error occurred, please retry.) ---> Microsoft.Azure.Devices.Client.Exceptions.IotHubCommunicationException: Transient network error occurred, please retry. ---> System.Net.Sockets.SocketException (11): Resource temporarily unavailable at Microsoft.Azure.Amqp.AsyncResult.End[TAsyncResult](IAsyncResult result) at Microsoft.Azure.Amqp.Transport.AmqpTransportInitiator.<>c.b__17_1(IAsyncResult r) at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization) --- End of stack trace from previous location --- at Microsoft.Azure.Devices.Client.Transport.AmqpIoT.AmqpIoTTransport.InitializeAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.Amqp.AmqpIoTConnector.OpenConnectionAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.Amqp.AmqpConnectionHolder.EnsureConnectionAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.Amqp.AmqpConnectionHolder.EnsureConnectionAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.Amqp.AmqpConnectionHolder.OpenSessionAsync(DeviceIdentity deviceIdentity, TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.AmqpIoT.AmqpUnit.EnsureSessionIsOpenAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.AmqpIoT.AmqpUnit.EnsureSessionIsOpenAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.AmqpIoT.AmqpUnit.OpenAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.Amqp.AmqpTransportHandler.OpenAsync(CancellationToken cancellationToken) at Microsoft.Azure.Devices.Client.Transport.ProtocolRoutingDelegatingHandler.OpenAsync(CancellationToken cancellationToken) at Microsoft.Azure.Devices.Client.Transport.ErrorDelegatingHandler.<>c__DisplayClass27_0.<b__0>d.MoveNext() --- End of stack trace from previous location --- at Microsoft.Azure.Devices.Client.Transport.ErrorDelegatingHandler.ExecuteWithErrorHandlingAsync[T](Func`1 asyncOperation) --- End of inner exception stack trace --- at Microsoft.Azure.Devices.Client.Transport.ErrorDelegatingHandler.ExecuteWithErrorHandlingAsync[T](Func`1 asyncOperation) at Microsoft.Azure.Devices.Client.Transport.RetryDelegatingHandler.<>c__DisplayClass44_0.<b__0>d.MoveNext() --- End of stack trace from previous location --- at Microsoft.Azure.Devices.Client.Transport.RetryDelegatingHandler.OpenInternalAsync(Boolean withRetry, CancellationToken cancellationToken) at Microsoft.Azure.Devices.Client.Transport.RetryDelegatingHandler.EnsureOpenedAsync(Boolean withRetry, CancellationToken cancellationToken) at Microsoft.Azure.Devices.Client.InternalClient.OpenAsync() at Microsoft.Azure.Devices.Edge.Agent.IoTHub.ModuleClientProvider.CreateAndOpenSdkModuleClient(UpstreamProtocol upstreamProtocol, ConnectionStatusChangesHandler statusChangedHandler) in /mnt/vss/_work/1/s/edge-agent/src/Microsoft.Azure.Devices.Edge.Agent.IoTHub/ModuleClientProvider.cs:line 235 at Microsoft.Azure.Devices.Edge.Agent.IoTHub.ModuleClientProvider.<>c__DisplayClass20_1.<b__2>d.MoveNext() in /mnt/vss/_work/1/s/edge-agent/src/Microsoft.Azure.Devices.Edge.Agent.IoTHub/ModuleClientProvider.cs:line 191 --- End of stack trace from previous location --- at Microsoft.Azure.Devices.Edge.Util.Fallback.ExecuteAsync[T](Func`1[] options) --- End of inner exception stack trace --- ---> (Inner Exception #1) Microsoft.Azure.Devices.Client.Exceptions.IotHubCommunicationException: Transient network error occurred, please retry. ---> System.Net.WebSockets.WebSocketException (0x80004005): Unable to connect to the remote server ---> System.Net.Http.HttpRequestException: Resource temporarily unavailable (redacted_for_privacy.azure-devices.net:443) ---> System.Net.Sockets.SocketException (11): Resource temporarily unavailable at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken) at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token) at System.Net.Sockets.Socket.g__WaitForConnectWithCancellation|277_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String host, Int32 port, HttpRequestMessage initialRequest, Boolean async, CancellationToken cancellationToken) --- End of inner exception stack trace --- at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String host, Int32 port, HttpRequestMessage initialRequest, Boolean async, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.AddHttp11ConnectionAsync(HttpRequestMessage request) at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.GetHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken) at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken) at System.Net.WebSockets.WebSocketHandle.ConnectAsync(Uri uri, CancellationToken cancellationToken, ClientWebSocketOptions options) at System.Net.WebSockets.WebSocketHandle.ConnectAsync(Uri uri, CancellationToken cancellationToken, ClientWebSocketOptions options) at System.Net.WebSockets.ClientWebSocket.ConnectAsyncCore(Uri uri, CancellationToken cancellationToken) at Microsoft.Azure.Devices.Client.Transport.AmqpIoT.AmqpIoTTransport.CreateClientWebSocketAsync(Uri websocketUri, TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.AmqpIoT.AmqpIoTTransport.CreateClientWebSocketTransportAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.AmqpIoT.AmqpIoTTransport.InitializeAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.Amqp.AmqpIoTConnector.OpenConnectionAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.Amqp.AmqpConnectionHolder.EnsureConnectionAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.Amqp.AmqpConnectionHolder.EnsureConnectionAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.Amqp.AmqpConnectionHolder.OpenSessionAsync(DeviceIdentity deviceIdentity, TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.AmqpIoT.AmqpUnit.EnsureSessionIsOpenAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.AmqpIoT.AmqpUnit.EnsureSessionIsOpenAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.AmqpIoT.AmqpUnit.OpenAsync(TimeSpan timeout) at Microsoft.Azure.Devices.Client.Transport.Amqp.AmqpTransportHandler.OpenAsync(CancellationToken cancellationToken) at Microsoft.Azure.Devices.Client.Transport.ProtocolRoutingDelegatingHandler.OpenAsync(CancellationToken cancellationToken) at Microsoft.Azure.Devices.Client.Transport.ErrorDelegatingHandler.<>c__DisplayClass27_0.<b__0>d.MoveNext() --- End of stack trace from previous location --- at Microsoft.Azure.Devices.Client.Transport.ErrorDelegatingHandler.ExecuteWithErrorHandlingAsync[T](Func`1 asyncOperation) --- End of inner exception stack trace --- at Microsoft.Azure.Devices.Client.Transport.ErrorDelegatingHandler.ExecuteWithErrorHandlingAsync[T](Func`1 asyncOperation) at Microsoft.Azure.Devices.Client.Transport.RetryDelegatingHandler.<>c__DisplayClass44_0.<b__0>d.MoveNext() --- End of stack trace from previous location --- at Microsoft.Azure.Devices.Client.Transport.RetryDelegatingHandler.OpenInternalAsync(Boolean withRetry, CancellationToken cancellationToken) at Microsoft.Azure.Devices.Client.Transport.RetryDelegatingHandler.EnsureOpenedAsync(Boolean withRetry, CancellationToken cancellationToken) at Microsoft.Azure.Devices.Client.InternalClient.OpenAsync() at Microsoft.Azure.Devices.Edge.Agent.IoTHub.ModuleClientProvider.CreateAndOpenSdkModuleClient(UpstreamProtocol upstreamProtocol, ConnectionStatusChangesHandler statusChangedHandler) in /mnt/vss/_work/1/s/edge-agent/src/Microsoft.Azure.Devices.Edge.Agent.IoTHub/ModuleClientProvider.cs:line 235 at Microsoft.Azure.Devices.Edge.Agent.IoTHub.ModuleClientProvider.<>c__DisplayClass20_1.<b__3>d.MoveNext() in /mnt/vss/_work/1/s/edge-agent/src/Microsoft.Azure.Devices.Edge.Agent.IoTHub/ModuleClientProvider.cs:line 197 --- End of stack trace from previous location --- at Microsoft.Azure.Devices.Edge.Util.Fallback.ExecuteAsync[T](Func`1[] options)<--- <6> 2024-04-11 09:43:57.588 +00:00 [INF] - Edge agent attempting to connect to IoT Hub via Amqp_Tcp_Only... <6> 2024-04-11 09:44:01.672 +00:00 [INF] - Termination requested, initiating shutdown. <6> 2024-04-11 09:44:01.672 +00:00 [INF] - Main thread terminated <6> 2024-04-11 09:44:01.675 +00:00 [INF] - Initiating shutdown cleanup. <6> 2024-04-11 09:44:01.677 +00:00 [INF] - Stopping all modules... <6> 2024-04-11 09:44:01.688 +00:00 [INF] - Updated reported properties <6> 2024-04-11 09:44:01.688 +00:00 [INF] - Waiting for cleanup to finish 2024-04-11 09:44:14 Starting Edge Agent 2024-04-11 09:44:14 Changing ownership of storage folder: /tmp/edgeAgent to 13622 2024-04-11 09:44:14 Changing ownership of backup folder: /tmp/edgeAgent_backup to 13622 2024-04-11 09:44:14 Changing ownership of management socket: /var/run/iotedge/mgmt.sock 2024-04-11 09:44:14 Completed necessary setup. Starting Edge Agent. 2024-04-11 09:44:14.763 +00:00 Edge Agent Main() <6> 2024-04-11 09:44:14.960 +00:00 [INF] - Initializing Edge Agent. <6> 2024-04-11 09:44:15.121 +00:00 [INF] - Version - 1.4.32.87526293 (23679088db32d96fcf0edcfceafc4e6a085fbda0) <6> 2024-04-11 09:44:15.122 +00:00 [INF] - █████╗ ███████╗██╗ ██╗██████╗ ███████╗ ██╔══██╗╚══███╔╝██║ ██║██╔══██╗██╔════╝ ███████║ ███╔╝ ██║ ██║██████╔╝█████╗ ██╔══██║ ███╔╝ ██║ ██║██╔══██╗██╔══╝ ██║ ██║███████╗╚██████╔╝██║ ██║███████╗ ╚═╝ ╚═╝╚══════╝ ╚═════╝ ╚═╝ ╚═╝╚══════╝ ██╗ ██████╗ ████████╗ ███████╗██████╗ ██████╗ ███████╗ ██║██╔═══██╗╚══██╔══╝ ██╔════╝██╔══██╗██╔════╝ ██╔════╝ ██║██║ ██║ ██║ █████╗ ██║ ██║██║ ███╗█████╗ ██║██║ ██║ ██║ ██╔══╝ ██║ ██║██║ ██║██╔══╝ ██║╚██████╔╝ ██║ ███████╗██████╔╝╚██████╔╝███████╗ ╚═╝ ╚═════╝ ╚═╝ ╚══════╝╚═════╝ ╚═════╝ ╚══════╝ <6> 2024-04-11 09:44:15.126 +00:00 [INF] - ModuleUpdateMode: NonBlocking <6> 2024-04-11 09:44:15.188 +00:00 [INF] - Experimental features configuration: {"Enabled":false,"DisableCloudSubscriptions":false} <6> 2024-04-11 09:44:15.331 +00:00 [INF] - Installing certificates [CN=aziot-edge CA REDACTED-01:05/29/2024 15:31:37] to Root <6> 2024-04-11 09:44:15.472 +00:00 [INF] - Starting metrics listener on Host: *, Port: 9600, Suffix: metrics <6> 2024-04-11 09:44:15.485 +00:00 [INF] - Updating performance metrics every 05m:00s <6> 2024-04-11 09:44:15.489 +00:00 [INF] - Started operation Get system resources <6> 2024-04-11 09:44:15.491 +00:00 [INF] - Collecting metadata metrics <6> 2024-04-11 09:44:15.553 +00:00 [INF] - Set metadata metrics: 1.4.32.87526293 (23679088db32d96fcf0edcfceafc4e6a085fbda0), {"Enabled":false,"DisableCloudSubscriptions":false}, {"OperatingSystemType":"Linux","Architecture":"x86_64","Version":"1.4.27","Provisioning":{"Type":"ProvisioningType","DynamicReprovisioning":false,"AlwaysReprovisionOnStartup":false},"ServerVersion":"24.0.9-1","KernelVersion":"#16~22.04.1-Ubuntu SMP Fri Feb 16 15:42:02 UTC 2024","OperatingSystem":"ubuntu","NumCpus":2,"TotalMemory":7426969600,"Virtualized":"yes"}, True <6> 2024-04-11 09:44:15.569 +00:00 [INF] - Started operation Checkpoint Availability <6> 2024-04-11 09:44:15.572 +00:00 [INF] - Started operation refresh twin config <6> 2024-04-11 09:44:15.590 +00:00 [INF] - Edge agent attempting to connect to IoT Hub via Amqp_Tcp_Only... <6> 2024-04-11 09:44:15.926 +00:00 [INF] - Created persistent store at /tmp/edgeAgent <6> 2024-04-11 09:44:15.962 +00:00 [INF] - Started operation Metrics Scrape <6> 2024-04-11 09:44:15.962 +00:00 [INF] - Started operation Metrics Upload Scraping frequency: 01:00:00 Upload Frequency: 1.00:00:00 <6> 2024-04-11 09:44:16.421 +00:00 [INF] - Registering request handler UploadModuleLogs <6> 2024-04-11 09:44:16.422 +00:00 [INF] - Registering request handler GetModuleLogs <6> 2024-04-11 09:44:16.422 +00:00 [INF] - Registering request handler UploadSupportBundle <6> 2024-04-11 09:44:16.422 +00:00 [INF] - Registering request handler RestartModule <6> 2024-04-11 09:44:17.659 +00:00 [INF] - Edge agent connected to IoT Hub via Amqp_Tcp_Only. <6> 2024-04-11 09:44:17.914 +00:00 [INF] - Initialized new module client with subscriptions enabled <6> 2024-04-11 09:44:18.042 +00:00 [INF] - Obtained Edge agent twin from IoTHub with desired properties version 6 and reported properties version 95. <6> 2024-04-11 09:44:18.501 +00:00 [INF] - Updated reported properties ```

Additional Information

yophilav commented 2 months ago

Hi @Zurlys Thank you for reporting the issue! Could you please open a support ticket via Azure portal and submit the support bundle along with the IcM ticket please?

yophilav commented 1 month ago

Close the issue due to inactivity.