Issues with site hosted on Enterprise Grade Edge

Azure / static-web-apps

Azure Static Web Apps. For bugs and feature requests, please create an issue in this repo. For community discussions, latest updates, kindly refer to the Discussions Tab. To know what's new in Static Web Apps, visit https://aka.ms/swa/ThisMonth

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Issues with site hosted on Enterprise Grade Edge #774

Open Peter-Juhasz opened 2 years ago

Peter-Juhasz commented 2 years ago

We've just created A Critical priority support tickets.

We experience:

timeouts
invalid certificates on built-in hostname
Request cannot be served.
<h2>Our services aren't available right now</h2><p>We're working to restore all services as soon as possible. Please check back soon.</p>0WKZEYgAAAADMF2yZfE7ZTZg4DKn+e7zUQU1TMDRFREdFMTkxNwA2M2I5NDA1NC1jMTQ3LTQwNDItYmM4MC0zNGZiYzEwMGFlOGM=

miwebst commented 2 years ago

Can you provide a url? This doesn't look like a message related to Static Web Apps. Do you have some service in front of it? Or are you using enterprise-grade edge?

miwebst commented 2 years ago

Just doing a quick Google search, looks like this is indicative of Azure Front Door: https://docs.microsoft.com/en-us/answers/questions/170518/azure-front-door-our-services-aren39t-available-ri.html

If you are using enterprise-grade edge, then this is the right place for your question. If you are not, I'd recommend engaging Azure Front Door support.

Peter-Juhasz commented 2 years ago

Support tickets: 2203300050002798, 2203300050002801

We have nothing in front of SWA. We have Enterprise-grade edge enabled.

Measured availability. Some regions seem healthy while many others are not:

We have no with ANY of our backend APIs hosted on App Service with Front Door. We are experiencing issues with only SWA.

miwebst commented 2 years ago

As our documentation suggests Enterprise Grade Edge is powered by Azure Front Door (hence the similar errors). Seems like there is an issue with Azure Front Door. I'd recommend you provide this information to support. We will investigate as well.

Peter-Juhasz commented 2 years ago

Thanks! We have already opened support tickets, I can provide more info (like name of SWAs) on a private company e-mail if that helps. We have already shared them with the support team. Some regions seem back online at the moment.